Barbara W
20 août 2021
I've written several glowing reviews for this property. No more. This year, Amid's was sold to Youth Futures who plan to convert it and the property across the street into shelters for homeless youth - a noble ambition, but no excuse for taking advantage of people who wanted a nice experience at a B&B during the Shakespeare Festival. They are only interested in raking in as much money as possible until the Shakespeare Festival season is over in October. My Peacock Room had been stripped of decor and had not been properly cleaned. There was an earplug left by the AC, the shampoo had obviously been used, and the shower mat was filthy. I'm not positive both bath towels were fresh. Because of sloppy housekeeping elsewhere, I suspect that hard surfaces, like faucets and other bathroom surfaces, door handles, and light switches were not disinfected. When I complained of the horrible state of the back deck where visitors used to sit and chat in the afternoons, Kirsten, representing the new owners, said it wasn't part of my package. So the unswept floor, dirty arms and upholstery on the chairs, liquid marks on the glass table, to-the-top filled trash can that was not emptied for at least 24 hours and the used band-aid that also testified of their contempt for cleanliness also had at least a 24-hour lifespan. I spoke personally with Scott Catuccio who originally introduced himself as the new owner. When I told him about my concerns and that I wanted to cancel because I did not trust the ethos of the property, he played games and said that Sterling made the decisions about cancellations. So I called Sterling in Scott's presence, and Sterling volleyed responsibility back to Scott. Scott now backpedaled; he was "president" of a company owned by "investors" and he had no power to cancel or make refunds. (I checked Youth Futures website and Scott Catuccio is listed as founder, vice-president, and executive director.)
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