InterContinental Chiang Mai The Mae Ping

Avis : InterContinental Chiang Mai The Mae Ping

InterContinental Chiang Mai The Mae Ping

153 Sridonchai Rd, Chang Khlan Sub-district, Chang Khlan, Chiang Mai Province, 50100, ThailandVoir le détail de l'hôtel
InterContinental Chiang Mai The Mae Ping
InterContinental Chiang Mai The Mae PingInterContinental Chiang Mai The Mae PingInterContinental Chiang Mai The Mae Ping
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1 nuit

Avis des voyageurs

9.0/10
Excellent
317 évaluation
Avis vérifiés
Emplacement9.1
Commodités8.8
Service8.9
Propreté9.1
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Toutes les évaluations(317)
Évaluations positives(301)
Évaluations avec photos/ vidéo(122)
Petit déjeuner délicieux(39)
Piscine remarquable(27)
Mauvais conditionnement d'air(19)
À proximité de la zone commerçante(17)
Idéal pour les enfants(14)
Vue sur le jardin(7)
Remarquable thé de l'après-midi (afternoon tea)(5)
Luxueux(4)
Évaluations négatives(16)
Lee Xiao long
Hébergement Premium avec 1 Lit King-Size - Vue sur Montagne
Séjour au août 2024
En famille
16 évaluation
2.5/10
Publiée le 5 oct. 2024
Le pire hôtel de tous les temps Je ne sais pas par où commencer Si vous avez des enfants, ne vous approchez pas de cet hôtel Le club pour enfants ferme à 18h00, c'est la règle Il faut jouer à la piscine avec des chaussettes ou des balles, je veux acheter, ils sont en rupture de stock Dans la piscine, on ne peut pas acheter d'accessoires pour nager comme une bouée Au petit-déjeuner, toutes les casseroles avec un couvercle lourd que les enfants ne peuvent pas enlever Le pire, c'est que je leur dis des choses qu'ils répondent simplement oui et ne font rien Une dame, la réceptionniste s'appelle Polyee, m'a menti quand à 12h00, j'ai demandé si le responsable avait vu ma demande, il s'est assis à 10 mètres de moi, elle a dit non, venez après, s'est excusée, il est là mais n'a pas le temps de vérifier votre cas Je ne parle pas de notre amie qui a des fourmis dans sa chambre 1107 Allez à la réception, ne faites rien Le meilleur ami s'appelle Intercontinental, rien de pareil Cela ne vaut pas plus de 500 à 700 RMB par nuit, nous payons presque 2000 par nuit Est honte de l'hôtel, ne vous approchez jamais de coca La piscine est agréable et les gens travaillent dans la piscine à côté de tout ça comme un cauchemar N'allez jamais près de cet hôtel ....... de votre vie ..... Sur les photos, le directeur n'est pas à son siège, le compteur à 1p est à côté d'elle Je n'ai jamais vu ça de ma vie N'y allez pas
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Réponse de l'établissement: Dear Lee Xiao long,Thank you for contacting us and sharing your feedback regarding your recent stay at InterContinental Chiang Mai The Mae Ping.We sincerely apologize for the negative experience you encountered during your stay. We understand your disappointment and take your feedback very seriously.We are deeply concerned about the issues you raised, including the limited availability of children's amenities, the challenges faced by your child during breakfast, the lack of timely resolution to your concerns, and the alleged miscommunication from our reception staff.We will thoroughly investigate each of these concerns and take appropriate measures to address the shortcomings you have identified. We will also review our policies and procedures related to children's amenities and ensure that our team is properly trained to address guest concerns promptly and effectively.We understand that this experience has fallen short of your expectations, and we sincerely apologize for any inconvenience or distress caused. We value your feedback and will use it to improve our services and ensure that all our guests have a positive and enjoyable experience at InterContinental Chiang Mai The Mae Ping.We hope that you will consider giving us another opportunity to demonstrate our commitment to providing exceptional service.Sincerely,Panusart HanphitakwongDigital Marketing ManagerInterContinental Chiang Mai The Mae Ping
Chibushoudexiaobai
Chambre classique (2 lits simples)
Séjour au déc. 2023
Entre amis
30 évaluation
9.5/10
Extraordinaire
Publiée le 18 janv. 2024
L'hôtel était autrefois l'hôtel Meiping préféré de Teresa Teng. Il est maintenant sous l'égide de l'InterContinental. Il a une gestion relativement complète et un emplacement relativement central. Il est très pratique et à distance de marche du marché nocturne, de la porte Tha Pae et du marché Waroro. Le petit déjeuner à l'hôtel est très bon. Mon préféré sont les nouilles au curry. Il y a toutes sortes de délices. Je ne m'en lasse pas pendant quatre jours d'affilée. J'aime aussi la pelouse en bas de l'hôtel, idéale pour prendre des photos, il y a aussi de grands banians et des pagodes. Le seul inconvénient était que la salle de bain de la chambre avait une odeur particulière le premier jour de mon arrivée. Il n'y avait pas d'eau froide dans la douche et la douche était brûlante. Nous avons appelé pour des réparations le lendemain, et les ouvriers sont arrivés rapidement, mais l'odeur n'a pas pu être éliminée pendant un moment et l'hôtel a changé notre chambre.
Texte originalTraduit par google
6/10
Azarine Kyla Arinta
Chambre classique (1 grand lit)
Séjour au avr. 2025
En couple
7 évaluation
9.5/10
Extraordinaire
Publiée le 15 mai 2025
My room was peaceful, beautifully designed, and quiet thanks to excellent sound insulation. The bathtub was a dream, perfect after a hot day out. The pool was serene and uncrowded, the kind of place you could actually unwind without a circus around you. Breakfast was quality-focused, not overhyped. Fresh fruit, local flavors, good coffee, and actual care put into everything. In short: this hotel delivers class, calm, and competence.
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Réponse de l'établissement: Dear Valued Guest,On behalf of the entire team at InterContinental Chiang Mai The Mae Ping, I would like to express our sincere gratitude for your recent stay and for sharing your kind words.We are thrilled to read your positive review and learn that you enjoyed your experience at our hotel. Your comments regarding our services are truly appreciated.We will be sure to share your compliments with our team.Thank you again for choosing InterContinental Chiang Mai The Mae Ping. We look forward to welcoming you back to our hotel in the near future.Sincerely,Younga SongMarketing Communication & PR ManagerInterContinental Chiang Mai The Mae Ping
Wang Teck Yang
Chambre Premium avec 1 Lit King Size
Séjour au mars 2025
En famille
1 évaluation
9.5/10
Extraordinaire
Publiée le 2 mai 2025
The room is clean and spacious. Service staffs always carry a smile and ready to help. Kids club is small but the staffs make it a wonderful place for the kids. Best thing about the hotel is the location. Supermarket, restaurants, bars and cafes and all within walking distance.
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Réponse de l'établissement: Dear Valued Guest,On behalf of the entire team at InterContinental Chiang Mai The Mae Ping, I would like to express our sincere gratitude for your recent stay and for sharing your kind words.We are thrilled to read your positive review and learn that you enjoyed your experience at our hotel. Your comments regarding the friendly and helpful staff, the excellent service, and the enjoyable dining options are truly appreciated.We will be sure to share your compliments with our team, especially Andy, whose dedication to providing exceptional service is commendable.Thank you again for choosing InterContinental Chiang Mai The Mae Ping. We look forward to welcoming you back to our hotel in the near future.Sincerely,Younga SongMarketing Communication & PR ManagerInterContinental Chiang Mai The Mae Ping
Invité
Chambre classique, avec vue sur la montagne (1 grand lit)
Séjour au mars 2025
En couple
1 évaluation
10/10
Exceptionnel
Publiée le 19 avr. 2025
We stayed 4 nights, 2 nights classic city view and another 2 nights mountain view. Bed was comfortable. I like the service that they provide pillow selection as I usually sleep with memory foam. Great services. Staffs are attentive and I would like to thanks the concierge name “Noon” who helped us alot on planning the tour trip and recommended us some of the nice cafe and food. The spa was great too. Definitely will come back again.
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Sin Man
Chambre classique
Séjour au janv. 2025
En couple
9 évaluation
10/10
Exceptionnel
Publiée le 19 fév. 2025
Stayed for valentine's day, the valentine dinner at Gad Lanna is good, sky bar sunset view is very nice, good services, new renovation, with swimming pool and gym, near night market and Big C, good location.
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Réponse de l'établissement: Dear Sin Man,On behalf of the entire team at InterContinental Chiang Mai The Mae Ping, we would like to extend our sincerest thanks for your recent stay and for taking the time to share your positive feedback.We are delighted to learn that you enjoyed your experience with us, particularly the warm welcome and exceptional service provided by our team. It is truly rewarding to know that our efforts to create a memorable stay for our guests have been successful.We will be sure to share your kind words with our team, especially Andy, whose dedication to providing excellent service is truly appreciated.Thank you again for choosing InterContinental Chiang Mai Mae Ping. We look forward to the possibility of welcoming you back to our hotel in the future.Sincerely,Panusart HanphitakwongDigital Marketing ManagerInterContinental Chiang Mai The Mae Ping
Bo
Chambre accessible aux personnes à mobilité réduite classique (lit king size)
Séjour au déc. 2024
En famille
5 évaluation
10/10
Exceptionnel
Publiée le 5 mars 2025
Friendly staff, love their outdoor pool, great locations with massage places just opposite to the hotel, within a 1 min walk! Great selections for breakfast. Close to the night market/walking street. Will definitely be back again next time.
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Réponse de l'établissement: Dear Bo,On behalf of the entire team at InterContinental Chiang Mai The Mae Ping, I would like to express our sincere gratitude for your recent stay and for sharing your kind words.We are thrilled to read your positive review and learn that you enjoyed your experience at our hotel. Your comments regarding the friendly and helpful staff, the excellent service, and the enjoyable dining options are truly appreciated.We will be sure to share your compliments with our team, especially Andy, whose dedication to providing exceptional service is commendable.Thank you again for choosing InterContinental Chiang Mai The Mae Ping. We look forward to welcoming you back to our hotel in the near future.Sincerely,Panusart HanphitakwongDigital Marketing ManagerInterContinental Chiang Mai The Mae Ping
Invité
2 Lits Jumeaux Premium Vue Montagne
Séjour au déc. 2024
En famille
11 évaluation
10/10
Exceptionnel
Publiée le 4 fév. 2025
The hotel is so centrally located that within walking distance there are Night market, Big C supermarket, cafe & restaurants, massage & nail places etc.
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Réponse de l'établissement: Dear Valued Guest,On behalf of the entire team at InterContinental Chiang Mai The Mae Ping, I would like to express our sincere gratitude for your recent stay and for sharing your kind words.We are thrilled to read your positive review and learn that you enjoyed your experience at our hotel. Your comments regarding the friendly and helpful staff, the excellent service, and the enjoyable dining options are truly appreciated.We will be sure to share your compliments with our team, especially Andy, whose dedication to providing exceptional service is commendable.Thank you again for choosing InterContinental Chiang Mai The Mae Ping. We look forward to welcoming you back to our hotel in the near future.Sincerely,Panusart HanphitakwongDigital Marketing ManagerInterContinental Chiang Mai The Mae Ping
N.Alani29
Chambre classique (1 grand lit)
Séjour au fév. 2025
En couple
25 évaluation
10/10
Exceptionnel
Publiée le 13 mars 2025
Amazing and luxurious, best hotel in chiang mai!
Traduire
Réponse de l'établissement: Dear N.Alani29,On behalf of the entire team at InterContinental Chiang Mai The Mae Ping, we would like to extend our sincerest thanks for your recent stay and for taking the time to share your positive feedback.We are delighted to learn that you enjoyed your experience with us, particularly the warm welcome and exceptional service provided by our team. It is truly rewarding to know that our efforts to create a memorable stay for our guests have been successful.We will be sure to share your kind words with our team, especially Andy, whose dedication to providing excellent service is truly appreciated.Thank you again for choosing InterContinental Chiang Mai Mae Ping. We look forward to the possibility of welcoming you back to our hotel in the future.Sincerely,Panusart HanphitakwongDigital Marketing ManagerInterContinental Chiang Mai The Mae Ping
Pornphan
Chambre classique (1 grand lit)
Séjour au janv. 2025
Autre
3 évaluation
10/10
Exceptionnel
Publiée le 15 avr. 2025
Nice rooftop bar , Friendly staff
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Invité
Chambre classique (1 grand lit)
Séjour au mars 2025
Affaires
3 évaluation
10/10
Exceptionnel
Publiée le 22 avr. 2025
The breakfast buffet line is superb. Big swimming pool. Convenient location. Impressive room.
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Invité
Chambre classique (1 grand lit)
Séjour au avr. 2025
En couple
5 évaluation
10/10
Exceptionnel
Publiée le 12 mai 2025
Really nice location. Good afternoon tea to visit Teresa Teng’s room
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Réponse de l'établissement: Dear Valued Guest,On behalf of the entire team at InterContinental Chiang Mai The Mae Ping, I would like to express our sincere gratitude for your recent stay and for sharing your kind words.We are thrilled to read your positive review and learn that you enjoyed your experience at our hotel. Your comments regarding the friendly and helpful staff, the excellent service, and the enjoyable dining options are truly appreciated.We will be sure to share your compliments with our team, especially Andy, whose dedication to providing exceptional service is commendable.Thank you again for choosing InterContinental Chiang Mai The Mae Ping. We look forward to welcoming you back to our hotel in the near future.Sincerely,Younga SongMarketing Communication & PR ManagerInterContinental Chiang Mai The Mae Ping
Bs
Chambre classique (1 grand lit)
Séjour au nov. 2024
En couple
7 évaluation
6.5/10
Publiée le 16 janv. 2025
Expected more as intercontinental brand, >2000hkd for christmas a bit steep for price too
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Réponse de l'établissement: Dear Bs,Thank you for sharing your feedback on your recent stay at InterContinental Chiang Mai The Mae Ping.We appreciate you taking the time to share your perspective on your experience. Your feedback is valuable to us as we strive to continuously improve and exceed guest expectations.We understand that you may have expected a different level of experience based on the InterContinental brand and the price point during the Christmas season.We would appreciate the opportunity to learn more about your specific expectations and any areas where you felt your experience fell short. We invite you to share your feedback directly with us by replying to this email or contacting the hotel directly.Thank you again for choosing InterContinental Chiang Mai The Mae Ping.Sincerely,Panusart HanphitakwongDigital Marketing ManagerInterContinental Chiang Mai The Mae Ping
May Yee
Chambre classique, avec vue sur la montagne (1 grand lit)
Séjour au oct. 2024
Affaires
9 évaluation
5.5/10
Publiée le 3 déc. 2024
We booked for Mountain View room and we got Mountain View room but it is low level and there is a building in front of our room view. So, the Mountain View that they mentioned is ridiculous.
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Réponse de l'établissement: Dear May Yee,Thank you for contacting us regarding your recent stay at InterContinental Chiang Mai The Mae Ping.We understand your concern regarding the view from your Mountain View room. We strive to ensure that all guest expectations are met, and we sincerely apologize if the view from your room did not meet your expectations.We will use your feedback to review our room descriptions and ensure they accurately reflect the potential views from each room category.We value your feedback and hope to have the opportunity to welcome you back to InterContinental Chiang Mai The Mae Ping in the future and provide you with a more satisfying experience.Sincerely,Panusart HanphitakwongDigital Marketing ManagerInterContinental Chiang Mai The Mae Ping
Liger Charm
Chambre classique
Séjour au mars 2024
Entre amis
14 évaluation
10/10
Exceptionnel
Publiée le 21 mai 2024
Highly recommend this new hotel. Everything is great, from room , to pool, to breakfast to sky bar. We will definitely be back if we visit ChiangMai again!
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6/7