Avis : Tsingtai LOFT Hotel

Réponse de l'établissement: 尊敬的客人，謝謝您對我們的服務、衞生的工作給予充分的肯定，“親切如知交，親和如春風”是我們的服務信條，這是我們對於每一位客人、對於每一位與我們發生聯繫的人的祝福。當然，我們也要為電梯難等所造成的不便表示歉意。由於樓宇內電梯配置的相關問題，我們積極對抵店客人進行一對一的指引，選擇其他快速換乘電梯。關於異味問題，我們一直在不斷改進，比如定期疏通下水、注入清潔液，甚至全部更換了新的地漏。但由於酒店棲身於樓宇之中，衞生間管道並非獨立系統，我們發現這個問題似乎還會受到天氣等因素的影響——以至於它已然成了一門“玄學”。不過，這場關於反味的戰鬥，我們從未停歇，也絕不會容忍它影響到客人的體驗。再次感謝您的反饋與建議，也感謝您對青苔的寬容和認可。酒店地處重慶中心地段，周邊景點有洪崖洞、解放碑、長江索道、龍門浩老街...希望能給您帶來旅途的愉快！每一次選擇，都是一次信任。期待下一次相見，願青苔帶給您更加愉悦安心的旅程。

Réponse de l'établissement: 親愛的朋友，謝謝您對青苔的不吝褒獎，我們很開心得到您的認可，也希望您在青苔的居停，足以變成您旅程中值得珍藏的美好回憶。我們始終相信，美好的體驗，是我們能夠給予客人的禮物，所以，我們始終在努力、在精進，在竣就的空間裏，我們以不遺餘力、不計成本的心念，為您打開歡迎之門。我們期待在未來仍然可以與您再會，與您一起重温山城重慶的美好，收復歷久彌新的感動。

Réponse de l'établissement: 親愛的朋友，非常感謝您給予青苔如此之高的評價與真摯的迴應，能夠成為您第一篇酒店評論的主角，是青苔的榮幸——作為一位足跡遍佈世界的旅行者，您的肯定與褒獎對青苔意義非凡，此刻，我們的心間油然而生一種跨越山海的惺惺相惜。青苔自誕生之初，便立下心願要成為一個特別的存在，不止於提供舒適愜意的居停，更希望成為旅人的温柔鄉、心靈的庇護所。您的評價，正是我們努力的最好印證。我們相信，走過世界、見識廣博的客人，將會越來越注重酒店本真的體驗，超越浮華、名號，迴歸內在、本質，回到對生命的照護與款待，這將是一種嶄新的美學的復興。我們十分感謝您將青苔視為一片獨特的風景，一處心靈的祕境，如果您希望保守着這份“隱祕的祕密”，不管在願望層面還是事實層面，我們都將與您一起去守護這份祕而不宣的美好。“知己者，不以山海為遠”，我們期待在未來的某一天，還能與您再次重逢，重温今日的美好，而在此之前，我們祝願所有的美好與您如影隨形，心境亦如青苔般常青柔美！

Réponse de l'établissement: 尊敬的客人，非常感謝您對青苔的喜愛、欣賞，以及鉅細靡遺的反饋！我們相信，您就是芸芸眾生當中我們想要尋覓的知己。我們很高興您感受到了空間的簡約與禪意，並在此放慢腳步，找到身心的放鬆——這無比契合我們的初心：「青苔」作為一家生活美學提案型酒店，旨在創造一個安身立命的小世界。感謝您的理解，並給予青苔好評，我們期待未來還能有幸再次為您提供服務，呈獻更加完美的入住體驗，青苔隨時歡迎您的到來！祝您生活愉快，新年心想事成！

Réponse de l'établissement: Respected guests, thank you for giving Tsingtai Hotel such a high evaluation. We are also very honored to be your first choice of hotel when you come to Chongqing. "You bring a smile, and I am fortunate to receive it." Your friendliness impresses us deeply. It also reminds us of another Korean guest at the beginning of our opening last year. He is also equally polite and generously gives us affirmation and praise. Unintentionally, Tsingtai Hotel has received guests from many countries. Tsingtai Hotel is also striving to become a mirror and a window for international friends to understand China and experience Chinese culture. We sincerely welcome your arrival and look forward to meeting you again in the future. We will also continue to provide stable and high-quality services to add impetus to your trip to Chongqing and gain a wonderful experience.

Réponse de l'établissement: Dear friend, it is our great honor to serve you, and we are so delighted that you enjoyed your stay with Tsingtai Hotel . As you feel, we don't attract guests with flattering words. We are strictly follow the principles of hospitality, welcoming guests from all over the world with kindness and openness, which is the foundation of our hotel. We would like to express our apologies if we did not assist you when you check in with a large suitcase, you can ask help from the front desk. And because our space is limited, we haven't set a laundry room yet, if you need we can provide laundry booking service of the near mall for our guests. We apologize if there was a language barrier and we were not able to explain everything clearly. We will continuously improve and strive to provide better service for your satisfiction. We also look forward to meeting you again,and it will be so nice of you if you will recommend Tsingtai Hotel to your friends and family. Let's meet in Chongqing and have a wonderful time! Thank you again for your visit, friendship knows no boundaries,and lasts forever!

Réponse de l'établissement: 親愛的朋友：非常感謝您的肯定與褒獎，也希望青苔的“禪意”可以撫慰您的“心意”。對於青苔而言，生活即禪，質樸、簡素、潔凈，就會接近禪，如此的空間就會充滿善的能量，如此的生活就會滋養我們的內心，而工作人員的友好與樂於助人——如您的評價——正是一種善的護持，會讓空間滋生出美感的漣漪。我們一如既往相信，禪是一種滋養，善是一種迴向。青苔很幸運，迎來您的下榻，我們也期待未來還可以重逢，與您攜手，讓青苔變得更加美好！

Réponse de l'établissement: 尊敬的客人，感謝您選擇青苔酒店，並給予我們慷慨的肯定與褒獎，能夠為您呈獻青苔的服務，這是我們的榮幸，尤其是看到您説青苔像“第二個家”，我們備受感動，在心間自是有一股暖流在升騰，這正是青苔一直以來努力要為每位客人潛心營造的體驗，我們期待在中國傳統文化與美學的浸潤下，在發自內心的真情款待之下，令每一位客人真正體會到賓至如歸，“寒夜客來茶當酒，竹爐湯沸火初紅”，我們期待每一位青苔客人，都可以像知交老友一樣，享受這段時光的曼妙與美好，體會高品質的寧謐與放鬆給予生命的滋養。感謝您給予我們友善、温暖的迴應，我們也期待未來還可以再次為您服務，新的一年即將啟幕，祝您在新的一年裡幸福常伴，旅途處處温馨！

Réponse de l'établissement: Dear guest, We are very honored to be your stay in Chongqing, and we are also very grateful for your recognition and praise for Tsingtai. There may be some regret that the price of the room is slightly beyond your expectation. Chinese writer Eileen Chang once described three regrets in life: shad had too many thorns, begonia had no fragrance, and ＜The Story of the Stone＞ was unfinished. Maybe life is hard to have it both ways. However, as a dedicated hotel, we adhere to the idea of regardless of the cost, and strive to provide guests with the "best", so we also ask for your understanding. Thank you again for coming, thank you for your kind comments, we will see you soon.

Réponse de l'établissement: We are very happy that our style and service can get your recognition and affirmation! Your comments will become part of the Moss story, inspiring more guests to resonate and expand the wonderful experience. The aesthetic style of the Moss hotel began to be appreciated by more and more guests, perhaps it is really from the exploration of the aesthetics of Zen behind, in this rich but uneasy era, Zen as a kind of wisdom, gives us the strength of settling body and mind. There have been guests with "clear, elegant, quiet, beautiful, simple, comfortable" six words to evaluate the style of moss hotel, we are deeply impressed - this is what you say "Zen" another expression of it. Thank you for meeting with you and your family. I hope the fate we have formed this time is enough to sow good seeds for our meeting in the future. I look forward to seeing you and your family again next time! I wish every day in the future is full of beautiful moving!

Réponse de l'établissement: Hello, dear guest!🌹 Thank you very much for your stay and appreciation! We are glad to bring you a good time on your trip. Your appreciation gives the hotel a great encouragement and is also the driving force of our progress.We will continue to maintain enthusiasm and are committed to making every guest feel at home.We wish you a wonderful life,and looking forward to your next visit! Chongqing Tsingtai Hotel--as a hotel themedon life aesthetics, aims to create a small world of life.We try to define the hotel as the post of the journey of life, a generator of Chinese culture and the theater of life.We hope that the people in it can touch the pulsation of Chinese traditional culture and life aesthetics, feel the poetic tradition that has not been seen for a long time, meet the high degree of tranquility and nature-we.🌿Sincerely look forward to your coming, and look forward to your experiencing a wonderful journey every day here！❤️

Réponse de l'établissement: 尊敬的客人，您好！非常感謝您對青苔如此的青睞和喜愛！前進的腳步永不停歇，為了您的信賴，我們將更加堅持不懈！我們也始終相信用心就能做好，追求更加周到的服務。我們願在路上與您一同分享成長的喜悦，為您帶來更多的驚喜和感動，歡迎您常回家看看！祝您一切安好~期待再相逢！

Réponse de l'établissement: 非常感謝您的認可！能給您帶來超出預期的體驗，我們特別開心。交通便利、夜景迷人，加上寬敞安靜的房間和舒適床品，都是我們用心打磨的細節，因為我們知道，這其中必然會有很多客人千里迢迢而來。前台夥伴們的熱情服務能被肯定，更是動力滿滿，青苔存在的意義與價值，毋庸置疑的當是為客人提供“一流的服務”。期待您和家人下次再來，繼續享受愜意時光呀！

Réponse de l'établissement: 感謝您與朋友選擇青苔小住，這份認可如江風拂面，格外暖心。我們始終相信，好的旅居體驗藏在細節裏——從空間設計時對江景的留白巧思，到管家調配投影時的細緻，再到每日換樣的重慶特色早餐，都想讓每位客人感受到山城的煙火與温度。您説下次還來，便是對我們最好的鼓勵。待重逢時，再為您泡杯茶，聊聊江對岸的故事，期待與您再次相逢~