This is not a 5-star hotel, it's more like a 3. Make sure you know their taxes and miscellaneous fees BEFORE you finalize your reservation...these fees are outrageous! Their daily fees include resort fees of $45/day, daily bed fees (every day has a different charge), admin fees $99, depart cleaning fees of $220, plus Florida sales tax on top of ALL of it. Our total bill was $4,351, the taxes and these miscellaneous fees added up to $1,135 of that total which equals 26% of our total bill! We stayed 5/11/24-5/18/24 for 7 nights in a 3bed/3bath suite. Aesthetically, the room #305E was great; however the microwave did not work to warm up food. The sink stopper was broken in one of the king bedrooms and the cabinet below had a half inch of water in it when we checked in. In was not usable. After calling the front desk for maintenance three times, and speaking with the maids in the hallway, no one ever came to fix it. The food is very marginal at the Grande Vista restaurant and the service is awfully slow. I do not recommend the Emerald Grande at Harborwalk Village.
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