Avis : Fraser Suites Doha

Réponse de l'établissement: Cher 걸어서3개로,Merci pour votre avis et pour avoir choisi le Fraser Suites Doha. Je suis heureux que vous ayez apprécié votre séjour et j'ai hâte de vous revoir en tant qu'invité dans notre hôtel. Cordialement, Onur Akgul Directeur général

Réponse de l'établissement: Dear DFCU, Thank you for sharing your wonderful feedback with us. We are delighted to hear that you enjoyed the weather and happy to know that your stay was very accommodating and our services exceeded your expectations. Your kind words about our professional staff and their exceptional service are greatly appreciated. It is always rewarding to know that our team has made a positive impact on your stay. We look forward to welcoming you back to Fraser Suites on your next visit to Doha. If there is anything we can do to make your future stays even more enjoyable, please do not hesitate to let us know. Warm regards, Onur Akgul General Manager

Réponse de l'établissement: Dear Trevor,Thank you for taking the time to share your feedback following your recent stay at Fraser Suites Doha.We’re pleased to know that you enjoyed our central location, breakfast offerings, and the service provided by our team. It’s also great to hear that you appreciated the cleanliness of our pool area and the views from the gym.However, we regret the initial inconvenience regarding your room allocation. Please accept our sincere apologies for the oversight and for any impression it may have left. We assure you this is not reflective of our usual standards, and we appreciate you bringing it to our attention so we could promptly resolve it.Your comments regarding poolside sunbed availability and gym equipment condition have also been noted and shared with the respective departments for review and improvement.We’re glad your stay ended on a pleasant note, and we do hope to welcome you back for a smoother and even more enjoyable experience in the future.Warm regards,Onur AkgulGeneral Manager

Réponse de l'établissement: Dear Zapzoop, Thank you! What a wonderful review, I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to Fraser Suites Doha in the near future. Yours Sincerely, Onur AkgulGeneral Manager

Réponse de l'établissement: Dear Wariyuki, Thank you for sharing with us your valuable feedback. We hold our team to the highest standards and have shared your comments for immediate review and action. While we wish you had a better experience, it is constructive feedback like yours that make us learn from our shortfalls and use to improve further. Please accept my sincere apologies for any inconvenience caused.We hope you will give us another chance to show our true Fraser hospitality on your future visits.Yours Sincerely,Onur AkgulGeneral Manager

Réponse de l'établissement: Dear Jabarof,We appreciate you taking the time to provide us with such sincere feedback of your stay. I am very sorry to hear that your stay at Fraser Suites Doha did not meet expectations. Please email us with a phone number so our Front Office Manager can discuss your issues personally.Yours Sincerely,Onur Akgul General Manager

Réponse de l'établissement: Dear Benny,Thank you for selecting Fraser Suites Doha as your first host on your arrival to Qatar. It's fantastic to hear that you had a great stay at our hotel. I am delighted to read such positive feedback about our facilities and staff attentiveness. Thank you for highly recommending us!Hope to have the pleasure to extend the renowned Fraser hospitality once again on your next stay. Best regards,Onur AkgulGeneral Manager

Réponse de l'établissement: Dear valued guest,Thank you for your wonderful feedback. It was certainly our pleasure to take care of you whilst staying with us and eager to welcome you back at soonest!Best regards,Onur AkgulGeneral Manager

Réponse de l'établissement: Dear Tien,Thank you for selecting Fraser Suites Doha as your first host on your arrival to Qatar. It's fantastic to hear that you had a great stay at our hotel. I am delighted to read such positive feedback about our staff attentiveness. Hope to have the pleasure to extend the renowned Fraser hospitality once again on your next stay. Best regards, Onur Akgul General Manager

Réponse de l'établissement: Dear GuestThank you very much for taking the time to share your thoughtful and detailed review. We are so pleased to know that you had an enjoyable three-night stay and appreciated the comfort and convenience of your room including the microwave, coffee maker, and the beautiful sea views.It’s wonderful to hear that you found our central location ideal for exploring Doha, and that you enjoyed our breakfast selection, especially the salted red fish and quality coffee. Your kind words about our rooftop pool and the relaxing atmosphere with plenty of loungers are also greatly appreciated.We sincerely apologize for the inconvenience you experienced with the television. Your feedback has been shared with our technical team to ensure better follow-up and reliability moving forward.We truly appreciate your recommendation and look forward to welcoming you back for another comfortable and memorable stay at Fraser Suites Doha.Warm regards,Onur AkgulGeneral Manager

Réponse de l'établissement: Dear Guest , Thank you for sharing such excellent feedback. I am happy to know that your stay was accommodating, and our services met your expectations. Guest satisfaction is our number one goal and there is nothing better than achieving that! It was certainly our pleasure to take care of you whilst staying with us and keen to welcome you back at soonest!Yours Sincerely,Onur Akgul General Manager

Réponse de l'établissement: Dear Valen ,Thank you so much for taking the time to share your feedback. We’re truly delighted that you enjoyed our hotel and found its location close to the old port of Doha and the beautiful waterfront to your liking. We take great pride in our position, as it allows guests to explore the best of the city with ease.We sincerely regret that the airport pickup service was not available , and we understand how this may have been an inconvenience. Your feedback is invaluable, and we will certainly consider it as we continually work to improve our guest services. We are always looking for ways to enhance the guest experience, and your insights help us do just that.It would be our pleasure to welcome you back in the future, and we look forward to providing you with a more seamless and enjoyable experience next time.Thank you once again for your kind comments, and we hope to see you soon!Warm regards,Onur AkgulGeneral Manager

Réponse de l'établissement: Dear 豪华一室房,It's excellent you had such a fantastic experience with us. We care deeply about the happiness and satisfaction of our guests. We're delighted you enjoyed our services and Hamza's genuine care for our guests wellbeing. We can't wait to see you again !Best regards,Onur AkgulGeneral Manager

Réponse de l'établissement: Dear valued guest, Thank you for your feedback. It was certainly our pleasure to take care of you whilst staying with us and eager to welcome you back at soonest!Yours Sincerely,Onur Akgul General Manager