Ivory Inn Hotel Doha

the service was great i really enjoyed it and the food too was nice and was hot

Staff at reception kept disagreeing with each other. We booked as a birthday celebration with 8 people to enjoy the roof top bar - there is no roof top bar apparently and another staff member said it's under construction. Female at reception said she "meant to call me to confirm but didn't" - weird. Birthday wasn't mentioned at all and the male member of staff was extremely rude, shouting and being so cheeky about a payment he hadn't received straight away. I informed him it was for a different room and I'd send my friend down right away yet he demanded he waited outside my door until she arrived. Very extreme and dramatic, a very horrible man who I'd never want working front of house in my hotel, he was the worst part about our stay and it's a joke he stands at reception to greet people. Took 1.5 hours to get a bottle of wine that cost us £60 and they said we were breaking the law by asking for alcohol before 9pm. As someone who has stayed in this county for over a year, I'm well aware hotels are selling alcohol all day/night and there website states they sell alcohol. Unsure why this was such an issue. Place was dirty, cigarette burns all over the table and a nightclub that opened at 10pm and we weren't allowed in - very odd. Just a disaster from the beginning, thankfully we went out and had a nice dinner in the city and eventually tried to find the funny side but overall a complete waste of money and we will never be back. Breakfast was included and when we ordered, nothing we ordered arrived and the food was not fresh, arriving with clingfilm over all the plates. Called to check as we hadn't ordered what they gave us and reception told me "that's all they had". it's 100% not a luxury hotel and CERTAINLY not 4 star - laughing as I write this as it's such a joke. I wouldn't even give it 1 star at this rate.

One of the worst hotels in Qatar. Very rude receptionist, impolite and far from profesionalism, after booking confirmed, and traveling more than 4 hours, reach the hôtel with my confirmation booking and PIN, rude receptionist told me that there is no Available rooms, without calling me, without even answering my calls on my to them... let me in the reception area and never care from where I came (tired, hungry thirsty) even my booking confirmation and pin code was shown to them. This hotel don't care about his guests. I advise you to never book there.