I’ll give the pro’s of this hotel first, the staff make this place, the two girls on the reception desk always had time for a chat and were always keen to help,the hotel was clean and tidy and in a great location, we had booked through Tui, who when we booked it last year online, were advertising breakfast at the Old Village Restaurant which is next to the Costa Azzura and also that there were free sun beds on a private part of the beach, they were 2 reasons why we booked this hotel, but on arrival we were told breakfast would be down the road at the Costa Azzura pool bar and not at the Old Village , the promise of the hot breakfast and lovely pictures of fruit and pastries that were advertised didn’t materialise, there was a choice of a continental breakfast, we told the girl on reception about our disappointment and by the Thursday of our second week she had talked with pool bar staff and they had started to have a few hot items added to the menu,the “hotel” is more of an apartment, the room we had 105 overlooked the bakery next door and the street , the balcony fits a small table and 2 chairs, there was no wardrobe as such only a rail, there was a lack of storage such as drawers, had to keep a lot of our clothes in our suitcase, could have done with some cupboards , now the bathroom was an experience, it didn’t have side enclosure’s as such, there were 2 glass panels but they were about 2ft on 2 sides and it was a hand held shower, the first few days we kept flooding the bathroom! But we returned back one afternoon and a shower curtain with 2 suction caps had been stuck on to the glass, it helped a little, but it just meant the curtain kept sticking to your body! Also on another occasion a kettle was added along with the nespresso machine that we already had.We did not see a Tui rep for the 2 weeks we were there, we had conversations through the tui app, we informed them that we weren’t having the breakfast and free sun beds as they were advertising, and we were told did we take a screenshot of our booking? We hadn’t, but I know there were other people staying who thought they had booked the same as us. The last day we asked how long we could keep the room for and we were told that we could keep it till 1pm, which was a great help, the tui app had told us we would be on bus 22 and would be picked up at 4pm, then we had another message saying it would be 4.05pm and bus 17, we killed time until 3.30 and went back to the hotel and a tui rep appeared! Told us we had to walk down to the square near the seafront as they had changed the pick up point, so off we go in the boiling heat dragging 2 cases over the cobbled roads, down to the square, the bus turned up 10 minutes late, they had gone as stated by the tui app to the hotel to pick us up! There were other people on the coach who were all in the same hotel and had different pick up points ! Anyway to sum up we had a lovely time in Skala, don’t think boutique when you read the literature, it’s a c
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