Radisson Blu Kochi

Avis : Radisson Blu Kochi

Radisson Blu Kochi

Sahodaran Ayyappan Rd, near Elamkulam Metro Station, Elamkulam, Ernakulam, Kerala, 682020, IndiaVoir le détail de l'hôtel
Radisson Blu Kochi
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Avis des voyageurs

6.7/10
66 évaluation
Avis vérifiés
Emplacement7.0
Commodités6.7
Service6.4
Propreté6.7
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Toutes les évaluations(66)
Évaluations positives(7)
Évaluations avec photos/ vidéo(2)
Piscine propre(2)
Piscine remarquable(2)
Chambre relativement petite(2)
Idéal pour les voyages d'affaires(1)
Très propre(1)
Petit déjeuner délicieux(1)
Évaluations négatives(3)
howieyoudoin
Chambre double supérieure
Séjour au déc. 2024
Entre amis
41 évaluation
9.0/10
Excellent
Publiée le 30 janv. 2025
Really good hotel and centrally located for Elamkulam. Breakfast was good selection but not enough space or servers. It was chaos trying to get a table as people were standing in the way eating. The lifts are also incredibly slow. Stopping on every floor. The rooftop pool is nice but has no view as the walls are too high.
Traduire
Réponse de l'établissement: Dear Mr. Benjamin,Thank you for taking the time to share your feedback from your visit to Radisson Blu Kochi. We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. We have noted your feedback with regards to the elevator and the management of breakfast buffet. Kindly be assured that we have taken necessary steps to arrest these issues. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Kochi, I look forward to welcoming you back.Sincerely, Mahadevan KRadisson Blu Kochi
Shiabudeen
Chambre double supérieure
Séjour au avr. 2025
En famille
3 évaluation
6.0/10
Publiée le 15 mai 2025
I recently stayed at this hotel and was left quite disappointed. One of the main reasons I chose this property was because it advertised a swimming pool — something I specifically filtered for when making my booking. However, upon arrival, I was told the pool was unavailable due to maintenance. There was no prior notice, no mention during check-in, and certainly no update when I made the reservation. It felt misleading and unprofessional, especially since the pool was one of the few leisure amenities offered. I understand that maintenance issues can arise, but transparency is important. A simple heads-up before arrival or a temporary note on the website would have gone a long way. The rest of the stay was fine — the room was clean and the staff were polite — but the lack of honesty regarding available facilities really put a damper on the experience. If you’re booking specifically for certain amenities, I’d recommend double-checking with the hotel directly before confirming.
Traduire
Réponse de l'établissement: Dear Shiabudeen,Thank you for taking the time to share your feedback. We're truly sorry to hear about your recent experience and the disappointment caused by the pool being unavailable during your stay.We understand how important certain amenities, like the swimming pool, can be in shaping your overall experience, especially when it was a key factor in your booking decision. We sincerely apologize for the lack of prior communication regarding its temporary closure for maintenance. You’re absolutely right — transparency is essential, and we regret that we did not provide the timely notice you deserved.Your comments have been shared with our team, and we’re actively reviewing our communication processes to ensure that such situations are clearly communicated moving forward, both on our website and during the booking process.We do appreciate your kind words about the cleanliness of the room and the professionalism of our staff. While we regret that this stay did not fully meet your expectations, we hope to have the opportunity to welcome you back in the future for a more seamless and enjoyable experience.
Ankur
Chambre double supérieure
Séjour au juill. 2025
En famille
10 évaluation
3.5/10
Publiée le 20 août 2025
Overall experience very low standards for the price that is charged
Traduire
Réponse de l'établissement: Thank you for sharing your feedback. We’re truly sorry to learn that your overall experience did not meet expectations. We value your comments and will review them with our team to improve the standards of our service and facilities. We hope to have the chance to serve you better in the future.
Invité
Chambre double supérieure
Séjour au mars 2025
Affaires
1 évaluation
7.0/10
Publiée le 4 avr. 2025
Room size is very small. AC vent created a abnormal noise and terrible night stay. Staff responsible was very poor during morning breakfast time at restaurant. Over all very dark stay in Blu hotel. I won't recommend to others henceforth.
Traduire
Réponse de l'établissement: Dear Guest ,Thank you for taking the time to share your feedback from your visit to Radisson Blu KochiPlease accept my sincere apologies for the shortfalls you encountered, as you have mentioned. We have noted your feedback and have taken necessary actions to ensure such incident do not recur. We would request you to kindly consider this as an isolated incident and give us another chance to make it right for you.It is always a pleasure to have you as our guest, and on behalf of all the ambassadors at Radisson Blu Kochi, I look forward to welcoming you back.Sincerely,Radisson Blu Kochi
Saeed
Chambre double supérieure
Séjour au août 2024
En couple
1 évaluation
2.0/10
Publiée le 28 sept. 2024
Room was very small and had a mushy smell.fridge was unhygienic.everything looks really old. Outside food not allowed restaurant closes at 10pm
Traduire
6/7
Réponse de l'établissement: Dear Mr. Saeed,Thank you for your recent stay with us at Radisson Blu Kochi.We sincerely appreciate that you took the time to share the feedback on your recent stay with us. We are deeply sorry to hear about the feedback and we will definitely look into improving the issues you have raised. We apologise for the shortfalls.Our team certainly looks forward to the opportunity to re-establish your trust in our standards of quality and have many more opportunities to serve you.
DR JANIRA KUMARI
Chambre affaires (lit queen size)
Séjour au déc. 2024
Seul
1 évaluation
7.0/10
Publiée le 11 mars 2025
They couldn’t find my booking, so i was stranded at the hotel lobby for few hours before i offered to pay again for my room only then they provided me with a room .. that too downgraded .. even though i showed my confirmation email and with a corresponding email to confirm my room yet to the property, neither the hotel or the helpline from trip after that could detect my booking - after checking in - i spent another few hours with trip helpline to get the room i deserve - but trip reasoning was the booking was done through a chinese agent and they couldn’t get through .. so i wasted another few hours .. still i did not get my deserved room .. i was thrown into a deep end corner room with a terrible sound pollution.. i was here with an elderly who was terminal .. so it was a total nightmare .. nor the hotel staff or trip were helpful ..
Traduire
Réponse de l'établissement: Dear DR JANIRA KUMARI,Thank you for taking the time to share your feedback from your visit to Radisson Blu KochiPlease accept my sincere apologies for the shortfalls you encountered, as you have mentioned. We have noted your feedback and have taken necessary actions to ensure such incident do not recur. We would request you to kindly consider this as an isolated incident and give us another chance to make it right for you.It is always a pleasure to have you as our guest, and on behalf of all the ambassadors at Radisson Blu Kochi, I look forward to welcoming you back. Sincerely, Radisson Blu Kochi
James Neil
Chambre double supérieure
Séjour au juill. 2024
En couple
2 évaluation
3.5/10
Publiée le 17 août 2024
The property has not been well maintained so rooms and especially bathroom/toilets look dirty even after it's cleaned. Breakfast buffet is the same everyday so it becomes boring after the 3 days. There were issues with internet/wifi connections and tv channels are limited. We had to ask for a change in room after the first night as aircon control was not working and on top of that staff rang the doorbell and woke us up at 6.30am about checking out n the room booking was for 5 nights! Apparently the reception had made a mistake and given the porter the wrong room number. Reception staff was not very apologetic and instead blamed the guest who was checking out, saying they had given the incorrect room number!
Traduire
Réponse de l'établissement: Dear Mr. Neil,Thank you for taking the time to share your feedback from your visit to Radisson Blu KochiPlease accept my sincere apologies for the shortfalls you encountered, as you have mentioned. This does not reflect our usual service standards and I assure you that necessary mentoring will be done for the Team Members to handle with such kind of situations in a more empathetic way.It is always a pleasure to have you as our guest, and on behalf of all the ambassadors at Radisson Blu Kochi, I look forward to welcoming you back.We would be very happy if you would consider giving us a second chance in the future.
Invité
Chambre double supérieure
Séjour au mars 2024
Affaires
8 évaluation
8.0/10
Très bien
Publiée le 22 avr. 2024
We are freely upgraded to Business class room. Room is super spacious but really old. Not a 5 star but 3-4 star acceptable.
Traduire
Réponse de l'établissement: Dear Guest,Thank you for taking the time to share your feedback from your visit to Radisson Blu Kochi. We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Kochi, I look forward to welcoming you back.
ralph cappelle
Chambre double supérieure
Séjour au mai 2024
Affaires
20 évaluation
10/10
Exceptionnel
Publiée le 15 juin 2024
All good
Traduire
Réponse de l'établissement: Thank you for your feedback.
PANCHAL
Chambre double supérieure
Séjour au juill. 2025
Affaires
294 évaluation
10/10
Exceptionnel
Publiée le 13 août 2025
We stayed at Radisson Blu, Ernakulam as part of an event conducted at the hotel itself. We had booked two rooms—one for triple occupancy and another for double. Both rooms were neat and clean; the triple occupancy room was quite spacious, while the double room was of average size. The bathrooms were well-maintained and came with bathtubs. The event hall booking and overall arrangements were handled by Ms. Sajila, who deserves special mention for her vibrant and dynamic personality. She was extremely friendly and ensured that every arrangement was executed flawlessly. The complimentary breakfast was a highlight—delicious with a wide spread that was hard to count! The event hall was beautifully maintained, well-lit, and comfortably air-conditioned. The buffet lunch was truly remarkable—kudos to the chef for
Traduire
Réponse de l'établissement: Thank you for choosing Radisson Blu, Ernakulam, and for sharing such wonderful feedback. We are delighted to know that you enjoyed your stay, found the rooms comfortable, and appreciated the cleanliness and amenities.Your kind words about Ms. Sajila’s vibrant hospitality and the flawless event arrangements mean a lot to us. We’re also pleased that our breakfast and buffet lunch left such a positive impression—our culinary team will be thrilled to hear your compliments.We look forward to welcoming you back for another memorable experience.