Hotel Santa Maria Inn

This hotel is actually a room in a house. The location is good - less than a 10 minute drive from car rental return and also from the airport. The room was comfortable and a gate keeps the property secure. Very satisfied with my stay.

After waiting 40 minutes for the receptionist to let us in the gate, we checked in. Very little parking spaces. We could see the outside from the crack in our front door. Some of the tiles were out of the bathroom window leaving it open to the outside. The restroom was not clean. The fitted sheet was worn out so it would not stay on the bed. The only good thing I can say about this place is that the breakfast was on time and good. We had another night reserved but cancelled it and so glad we did.

We chose this hotel because it is independent and not a multinational chain, with free breakfast, WiFi, and transport from the airport*. * I did not read the fine print- this hotel offers free transport TO the airport only, and states that it is a shuttle. The shuttle is not accurate. They will call you a ride share. Please be aware of this when booking. So, after establishing the week before that we would not have transport from the airport, we elected to walk from our rental car office to the hotel which is about 1.5km away. We arrived just before 4 p.m. and there was no one on the hotel premises and all gates were locked. We tried to call but no one answered the phone or WhatsApp messenger. After waiting 15 minutes the owner finally showed up. Again, this is not disclosed and had not been told to me in our emails earlier in the week that we needed to tell the owner when we were arriving. This is a Hotel and not an AirBNB. The owner requested then that we pay only in cash and didn’t give me a receipt. He asked if we would need to go out again and we said we were going to try to find a tienda to buy some food and he said there was a supermarket two blocks from the hotel. We walked several blocks and found a small tienda with an empty fridge and no food, only some household supplies. We turned around and walked about 1km back to the nearest gas station. Finally settling into our room, we discovered mold in the bathroom and that I had been given a towel with dirt brown streaks on it. Luckily I had brought my own to use. The A/C is a window unit meaning you can either close the curtains for privacy or have the A/C. The shower had strong water pressure and hot water after about 5 p.m. (the owner notified us that there would be no hot water before then, which was fine). However the water also smelled strongly of sulfur. Breakfast was a large, and very good, fruit plate, eggs, and toast, coffee and fresh papaya juice. When we had arrived the evening before we had requested the “shuttle” for 7 a.m. the next morning, and the owner wrote this on our reservation, but at that appointed time we were downstairs waiting and there was not a single person around. At around 7:15 the owner came out and told me we were not supposed to be downstairs until 7:30. They called the ride share after I said that indeed we had asked for the “shuttle” at 7 a.m. and the ride showed up at 7:30. It actually takes between 10-15 minutes at this time of day to get to the airport, not the 5 minutes as advertised. And if you are trying to get from the airport to this “hotel” then be sure to check the traffic since both times we drove from the airport to this area in our week’s stay it took between 45-60 minutes. This is basically an AirBNB without the graciousness of most AirBNB hosts. While I strive to support independent operators, the lack of service for the price was appalling. We paid only $16 less per night here than for the hotel that we spent the whole

Muy bueno comodo atencion exelente muy amables sin duda recomendado.higiene impecable recamaras comodas buena ubicacion comida exelente riquisima Ideal para esperar el despegue de tu vuelo mientras descanzas.