Avis : Four Points by Sheraton Surabaya, Tunjungan Plaza

Excelent

This was my first trip to Surabaya and I had decided book Four Points Sheraton Tunjungan given its central location and competitive room rate. I was pleasantly surprised when the hotel recognized my Marriott Bonvoy member status and accorded me the corresponding benefits despite me not making this reservation via the Marriott Bonvoy app. Kudos the hotel staff for that!

I often stay here but now the cleanliness is not maintained, the sheets and towels are dull, the toilet floor is slippery

Always love this hotel. Near with biggest mall ins Surabaya

Had a good times. The staff from the doorman, receptionist, F&B are all the BEST TEAM! Oreo, Tia ,Rozzaq to name a few and many more names which I cant recall ( an old lady - forgot to jotted down their name🤭) . They are friendly, helpful, courteous and their smiles are very contagious 😁. Keep up the good work, guys!

Great stay, good range of breakfast spread & friendly staff.

The hotel is located at a covenient location and easily accessible to Tunjungan Plaza.

Clean hotel with big rooms. Service is really good and the breakfast fantastic. Planning to come back!

Perfect hotel with perfect location. Food is delicious as well.

Convenient location with shopping mall, the rooms are clean, spacious and comfortable. We enjoyed the buffet breakfast very much. Staff were very helpful and friendly. We enjoyed our stay very much.

Great location , friendly staffs. Reasonable prices. Will come back again

Very nice and convenient place. Family friendly!

Love the ambience, good location and very warm welcome from all the staff. Love everythings 🥰

It is so close with Tunjungan Plaza Mall, but little bit crowded and confusing for entrance 😄. The staff were so nice and helpful, whenever you met they will greet you. Thank you for hospitality FourPoints🙏🏻.