Évaluations de Ruby Louise Hotel Frankfurt

Réponse de l'établissement: Hey Sunshine,thanks for your review.Our Ruby Louise is located between the banking district and the historic old town, making it the perfect base for exploring Frankfurt. We're delighted that you were able to take advantage of this great location during your stay. As part of our Lean Luxury philosophy, we do some things differently to other hotels. For instance the layout of our rooms and the way that they're furnished. All of our rooms are carefully designed to make the best use of the space, and we put a lot of emphasis on the quality of the materials we use. In line with our philosophy, we offer a galley with free tea and hot water instead of a kettle in each room.However, we are sorry that you felt that our hosts were busy and only had time for you during the day. Of course, this should not happen. We will pass on your criticism and try to improve our service quality even further in the future. We'd love to welcome you again.Your Ruby Louise Team

Réponse de l'établissement: Hey Sunshine,thanks for your review.We're delighted to hear that you enjoyed your stay. Our Ruby Louise is located between the banking district and the historic old town, making it the perfect base for exploring Frankfurt. Happy to hear that you were able to take advantage of this great location during your stay. It's great that you noticed how much we focus on offering our guests a place where they can feel right at home - for example, by making cleanliness a priority and offering friendly, down-to-earth service. We'd love to welcome you again.Your Ruby Louise Team