Stapleford Park Hotel & Spa

Perfect stay from start to finish. All team members so friendly and helpful, went out of their way to speak. Bedroom very grand and beautifully decorated. Dinner and breakfast were fantastic. Lovely Countryside views. We will definitely return, thank you.

Such a stunning place to stay. This was our third visit and my husband and I stayed for one night with dinner and breakfast. The food was superb, with every dish cooked perfectly and mouth-wateringly delicious. Our room was very comfortable and grand with incredible views across beautiful countryside. There are lovely grounds to walk in and an ancient church to visit. Incredibly relaxing and a welcome retreat in such busy lives. The staff are warm and welcoming and we would like to convey our special thanks to the incredible head chef, Pete on reception, and the friendly, helpful, efficient waiting staff. We would like to send our special sincere gratitude to Carolina who always makes everything perfect. We truly appreciate everyone’s hard work and can’t wait to see you all again.

We booked one of the most beautiful rooms in Stapleford Park Hotel. It was very elegant, well lit, and private. Before we received our starters, we were served with small warm fresh bread and butter. For the starters, we had English asparagus, Parma ham, and poached egg. The dish was amazingly cooked, full of flavour, and fresh! We had 3 different main courses: Roast sirloin of beef, Yorkshire pudding, duck fat roast potatoes; Roast leg of lamb, mint sauce, seasonal vegetables; Fillet of cod, fennel, peas, broad beans & baby gem. All of those dishes were perfectly cooked. The beef, lamb, and cod were very juicy and tender. For the desserts, we ordered Strawberry meringue cheesecakes, strawberry and cream ice creams. They were delicious and beautifully served. The staff was very friendly, welcoming and hospitable, particularly Sophie, Karolina and bar manager Przemek. Sophie and Karolina, who were looking after us during our 3 meal courses were very caring, helpful and professional. Przemek was making sure everything is served on time and on highest standard. It was the best service we have ever had in any hotel! Also, the hotel offers a lot of activities like: a beatiful pool with sauna and jacuzzi, a tennis courts, a spa and gym, a huge outdoor chess, a steam train and a grass hockey. There are beautiful and big gardens too. There is plenty to do in the hotel if you decide to visit. It was an incredible experience for our whole family! Highly recommended hotel!

A beautiful stately home turned hotel. The public rooms are delightful . We enjoyed our stay with a couple of reservations. Our deluxe room was in the garrets. The room was large but quite underwhelming and certainly did not earn its delux status. A large bathroom BUT the tiling and bath surrounds were grubby! The bath has brown stains on its base . Our bathrooms at home are certainly not like this and we don’t expect to find it in a 4* hotel. The grouting was brown pink discoloured in parts with black mould. (Photos)They need refurbishing ! We were moved on day 4 for the last 2 nights. I walk with a stick, there is a lift but one has to encounter several treacherous steps down from the lift and then more to reach the garret room. I wonder what provision is made for that floor when used for elderly and disabled with regards to evacuation, as lifts cannot be used. Has a risk assessment been carried out, if not it needs to be as I don’t believe this floor is suitable as it stands. Our new room on the 2nd floor was with a disabled person in mind in the bathroom and there was an emergency evacuation chair not far from the room. We did wonder whether we had been placed in the garret room because we had our dog with us. I can assure you he is accustomed to a luxurious home as are we! We ate once in the bar which was good and once a la carte. The a la carte for me was shocking. My husband chose fillet of beef which was good, I chose the lamb. The lamb and accompaniements were cold, the lamb hadn’t been trimmed with residual sinew and more appallingly a huge chunk of gristle sinew and tough meat made up over half of it. It was inedible. My lovely Waitress Claudia whisked it away and I chose the fillet in its place. My husband ate alone and then when mine was cooked I ate alone. My ordered side dish only came half way through my meal. Not four star standards I have to say! The fillet was good. We chose not to eat with you again. Waiter service breakfast was superb both with the staff and the quality of the food. On the morning of our departure I fluffed up the pillows on the bed and the inner pillow became visible. I am amazed that no padded pillow protector covers are used in this hotel. I removed four pillow cases and they revealed we had been sleeping on filthy fluffy pillows covered in human bodily fluids, yellow brown and pinkish stains, I felt physically sick.(photos) In a general note Housekeeping needs to go round the rooms everyday straightening lamp shades as most are skew whif this included bedrooms and public rooms. The wall lights aren’t straight. Light bulbs should be changed on the day they go out. The attention is in the detail. Now the excellent part - the Staff. They are your shining star! Particular mention to Claudia, Proy, Holly and Karolina. Nothing was too much trouble, their kindness, cheerfulness and sweet natures made us feel so welcome and that nothing was too much trouble. I hope the owners realise just what an asse

Our recent stay generally lived up to expectation. Our room was fine, the food was excellent, the hotel setting was delightful and amenities were great. The spa treatments were especially good but what made our stay truly memorable was all of the hotel STAFF we encountered who without a single exception were friendly, welcoming, good at their jobs and made us feel valued, and ‘at home’. It was absolutely the staff who are indeed the jewels in this hotel’s crown. Special mention must go to the Bar Manager/Maître De and all the dining room staff. They were just lovely. We cannot fault them. We shall return to Stapleford Park. Pam Clark & Chris Child

Excellent as always, but we did hear another couple complaining of their avocado being mashed not sliced, sour dough bread too hard and it not being "as special as expected" as no walk in shower. We, however, found excellent service, fantastic food and opulent rooms.

This was supposed to be a special event, we were asked this and I told them my husband was 80 while visiting, on arrival we were asked for a £100 deposit in case of accidents ! our room details had gone missing then the young lady escorted us to our room in the attic after climbing 60 stairs and really struggling we were told there was lift but never shown where it was and there were no notices anywhere where anything was, I looked on several occasions for the swimming pool but never found it and the bed was so hard pillows non existent we both came home one day early after paying over £500, the meals were good if not lengthy in receiving them about 90mins from start to finish and we had 2halves of larger and had to pay £32, on leaving were told we had another night but never asked why we were leaving early , by then I was to annoyed and upset to go through the details, I have emailed the hotel but have never received an answer as yet. It is a beautiful place all be it very ostentatious , it needs some information in the rooms as to where to find things etc and instruction on how to work the lights

Firstly, this hotel is absolutely stunning, I was blessed with gorgeous weather so spent the majority of my time in the gardens. My room was lovely with a huge bed and housekeeping kept it really clean! Food was ok but restaurant very overpriced and with a stiff atmosphere. Eat at the all day dining bar and get outside if you can, excellent food and less awkward! Cooked breakfast was delicious, but it was hit and miss if the fruit or pastries were going to be available. There is very little information available about the hotel and area. I expected a booklet or info sheet in my room with details for breakfast, check out, wifi, food options etc but no info - not sure if this was just a mistake with my room. It’s such a beautiful historic building with lots of rooms to explore downstairs, but no info about what they were used for or who owned the house historically etc. It might be a nice idea to put some fact sheets about the history of the hotel? I asked a couple of people for maps as I had been interested in exploring the 500 acres, but was just pointed to a small map on the reception desk and told most the land was private but just to follow the gravel paths. Definitely not 500 acres available to explore, but the gardens are beautiful and very well kept. There isn’t much atmosphere here, it felt like they just wanted dinners and drinks finished and everyone back up to our rooms. Not many people sat around, I was never asked if I wanted a drink or how I was, how the trip was etc. I booked a taxi last night with receptionist, she called me quickly in my room to tell me it was sorted. Unfortunately the taxi didn’t show up this morning, which I don’t blame them for at all. However I was then just handed a list of numbers and 3 members of staff just watched as I kept calling 6 or 7 companies and got increasingly more emotional and anxious about my train. No one asked if they could call anyone, or offer me a seat while I waited, or a glass of water. They saw me stand outside with my bag, clearly trying not to cry for half an hour waiting for a cab and no one said anything or offered any service. Overall, a beautiful hotel but they need to work on service. I wouldn’t recommend for other solo travellers, as there is a stiff atmosphere, and the team were polite but not friendly (Irish blonde girl last night the exception, was nice to have a smile and bit of a joke) I am a young female who travels alone a lot, so really appreciate a hotel who make me feel safe and comfortable, and unfortunately this isn’t it.

Lovely hotel but the restaurant had a very limited menu choice and the meal we had was very poor. The steak was undercooked and had absolutely no taste. £8 supplement for 3 small broccoli strands. Breakfast was good but around £170 for a two course dinner for two was way overpriced.