Avis : Samurise Kura

Comment peut on louer une chambre d'aussi piètre qualité à ce prix. Un lit en mezzanine où l'on ne peut tenir assis tellement on est près du plafond. Un lit qui grince affreusement au moindre mouvement. Et pour entrer dans le lit il faut se faufiler entre celui-ci et la clim. Pour passer une nuit à peu près décente j'ai dû descendre le matelas par terre. Ajoutez à cela un check in électronique avec tablette car il n'y a personne à l'accueil. Cette merveille pour 35 euro ! Le lendemain à Tokyo j'étais logé magnifiquement pour 50 euro. Cherchez l'erreur. Établissement à fuir !

L'hôtel est joliment décoré, proche de la gare et assez propre. Il y a deux hôtels du même nom, pensez à copier l'adresse sur trip.com, il n'y a personne à la réception. La serrure de la porte doit être tournée vers la gauche. Le gaucher a longtemps lutté avec elle. Après avoir envoyé un email demandant de l'aide, il a découvert qu'il fallait la tourner vers la gauche...

L'environnement hygiénique est très bon et les dépanneurs sont très proches de la gare.

L'emplacement est bon, mais il n'y a pas de magasins à proximité. Il n'y avait pas non plus d'eau potable dans la chambre, nous avons donc dû marcher 10 minutes la nuit dans le froid jusqu'au 7/11 le plus proche. La pièce est fraîche. Le chauffage était au maximum, mais la pièce ne se réchauffait jamais.

Dans l'ensemble, ça va, on se croirait dans un hôtel, mais l'insonorisation est un peu mauvaise.

Modern ryokan hotel close to Kawaguchiko station, and convenience store. Easy self check in, complete facilities: hot water, washing machine, hairdryer, coffee maker etc.

Really appreciate the host response every problem that i face. Everything was great.near by the station. Sharing toilets and showers is not a problem.The problem is when sharing with someone who not responsible with the sharing toilet and shower. Really hope the host can prepare a mirror in the room.Surely will come again

Excellent location, just a few minutes walk from Kawaguchiko Station. The room was spacious with a tatami bed and a bunk bed, it can comfortably sleep 3 people. There is also an air purifier in the room. The bathroom and toilet are shared, they are spotless.

The hostel is located near kawaguchiko station. The room is clean. Bathroom and toilet are clean. Check in time is at 3pm onward. I think it a worthy to stay.

Mentioned at booking platform room with attach toilet is not true.. This house only have common toilets. Need to do self.check in, need to WhatsApp or call if required any assistance. The bunk bed not very stable, making noises when turning regardless upper or below bed.

Staying at Sumarise Kura was a huge disappointment. Be very careful. We booked a room with a private bathroom and toilet and trip.com confirmed it in our booking details. However, Sumarise Kura DOES NOT HAVE rooms with private bathrooms and toilets. Everything is shared! No hotel management could help you with requests. Checking in is done on an iPad at the entrance. The hotel does not have any staff present. We shared the hotel with very loud students. The walls are thin and to open your room door, you had to use a very noisy locker. We fell asleep late and woke up many times during the night when people were going to the bathroom. The hotel was clean(only the rooms), but very uncomfortable and noisy. I used WhatsApp to contact the management. They did not know their hotel was advertised on trip.com and stopped responding after a few messages. I still have not received a refund from trip.com. I am only getting emails that they are verifying the situation with their partners. This is very dishonest behavior on their part!! The services provided by Sumarice Kura are far from what is advertised on this website!!

A wonderful place to stay when visiting Fuji. The hotel was clean and we had a pleasant stay.

It’s near the tram station and easy to locate. Not bad for short period of stay

Very good