Breezbay Lake Resort Kawaguchiko

真的是太垃圾了。設施陳舊，前台服務態度差到爆。2個菲律賓人，英語超級奇怪，根本聽不懂的口音，翻譯器也聽不懂，讓他write又不寫，讓他講日文翻譯器也聽不懂，根本無法溝通。讓他幫叫的士也不叫，另外退房後行李不能寄存，真的如果全世界那麼多地方真的是聞所未聞，11點到了也不能在大堂休息，必須趕人清場，奇怪的規矩一大堆，簡直就是沒有少爺的命得了少爺的病。能不訂這裏就別訂這裏

酒店太老，緊靠山體，濕氣、陰氣太重，整體印象與星級差距太大，性價比非常差！ 特別是前台接待，不知道哪裡來的服務生，態度很垃圾，業務垃圾！無法溝通

Place is close to ropeway bus stop. however, it can be a challange to carry your luggage up the hill slope which is share with cars and visitors to the ropeway. smoking room doesnt smell smoky as they provide purifier.. but the hallway lead to the room are very smoky in smell. just has to bare with it. once enter, required to change show for their slippers, proceed to check in, there are foreign staffs that can speak some english to help with check in if you check in between 3 to 5pm, there are free flow of snacks (popcorns, meatbun, mugi cha) and alcohols ( lemon sour and asahi beer) once check in u can go for onsen to relax. not mandate to wear yukata. but feel free to do so for the immersion. the room is dated, like stuck in the 90s or early 2000s. toilet is seperate from bath.. frankly speaking its better to bath at the onsen if you dont mind ***** infront of strangers n stared by japanese guests to see if u make any mistake ( they want you to be clean in every nook and cany) as they are in the onsen has sauna but quite small. hover 82 degree c has old school water spray jet which u need to control manually on all 3 sides.. good luck to do it fast during cold days. basic amendities at the onsen area.. just hair dryer, fan and thats all bed n pillow quite soft... pillow are small but u can get more from reception. great view of the lake from hotel room and dining area. breakfast is ok. everyday similar menu.. buffet style breakfast.. fish, asa curry, breads, minced marinated sashimi don, corn soup and miso soups. free flow coffee, soft drinks and limited selection of fruits. dinner is ok, buffet style but 90 min.. need to info counter what is your prefered time slot. i recommend choose dinner... cuase it is quite a distance to the bus station for food.. and the queue are horrendous but the food are nice there tho, u can even admire mt fuji. heard the dinner theme is based on months or seasons.

Decent place, breakfast was so so, but decent enough. Good location and view upon waking up

Terrible terrible place. No jap hospitality, the place looks really dated and unclean The staff hardly looked Japanese and yet can’t speak English. There’s a reallllly steep unpaved slope / road that you have to use to get to the hotel. Come only if you are on a budget and not carrying any luggage. The view of the lake is awesome though, but it still does not make up for the hotel

We need to take Red (R) line bus from fujikawaguichiko station and stop in front of the hotel, but the catch is if you have luggages on tow, expect to drag the uphill short road to the hotel since it's situated just beside the Ropeway station. Although the front desk (non local) seems rather nice, but not not warmth either. I think there's many restrictions (No's), and he is trying to explained diligently.. well I guess the hotel rules and policy is the strange compared to many hotels I stayed in within Asia/world. although it gets compensated with some good view of lake kawaguichiko. The breakfast selection is not many, but it's get stranger to wear gloves to take foods each time, although some tends to forget while getting his/her second's take.. it isn't covid era, and certainly many ways to cope cleanliness handling SOP..

The hotel service was excellent I am worry about the smoking room but everything else is great

Not recommended for foreigners. They don’t speak any English. Difficult to communicate. Staff are not friendly at all. Rooms are so dirty. There are blood on the beds and one of the lights is broken also.

Breakfast is good