Avis : Dorisol Buganvília Studio Hotel

Réponse de l'établissement: Cher client, Merci d'avoir pris le temps de partager vos impressions sur votre séjour à l'Hôtel Dorisol. Nous sommes sincèrement désolés de votre expérience et regrettons que la répartition des chambres et le service n'aient pas répondu à vos attentes. Nous prenons ces commentaires très au sérieux et nous les examinerons avec notre équipe afin de garantir que ce type de situation soit traité rapidement et avec respect. Nous ne souhaitons en aucun cas gêner nos clients et nous vous présentons nos plus sincères excuses pour la déception occasionnée pendant votre séjour. Nous espérons que vous nous donnerez l'occasion de vous accueillir à nouveau afin que nous puissions vous offrir le séjour de qualité que vous attendiez. Cordialement, André Andrade, Directeur général de l'Hôtel Dorisol.

Réponse de l'établissement: Dear customer,We are very pleased to hear that you appreciated the cleanliness, the stable Wi-Fi, the friendliness of our staff, the breakfast and the gym at our hotel. Your satisfaction is our priority and we work continuously to offer the best conditions and services to our guests.We deeply regret the water situation and the incident with the housekeeper. We will take your feedback into account to ensure that situations like these are not repeated. We thank you for your recommendation and hope to have the opportunity to welcome you again at the Buganvília Studio Hotel.Sincerely,André Andrade - Dorisol General Manager

Réponse de l'établissement: Caro hóspede,Lamentamos o transtorno que teve com o cartão de estacionamento. O seu conforto é a nossa prioridade e estamos sempre em busca de melhorar a sua experiência no nosso hotel. Aproveitamos para esclarecer que o nosso parque de estacionamento tem lugares limitados e um custo diário para manter o seu bom funcionamento e que é necessário fazer uma reserva prévia. Agradecemos pela sua compreensão e esperamos que, apesar deste incidente, a sua estadia tenha sido do seu agrado. Atenciosamente,André Andrade - Gerente Geral da Dorisol

Réponse de l'établissement: Dear guest, we are pleased to receive your comments about your stay at our hotel. We are pleased that you enjoyed the privileged location of the Dorisol Buganvília, as well as the variety of our breakfast and the facilities of our hotel. As for the air conditioning, we understand your comment and would like to point out that we have fans for the room. We thank you for your preference and hope to welcome you again soon. Sincerely,André Andrade - Dorisol General Manager

Réponse de l'établissement: Dear customer,On behalf of the entire Dorisol team, we would like to thank you for your confidence. We are delighted that you enjoyed your stay with us.We hope to welcome you to one of our hotels in the near future and exceed your expectations. Best regardsAndré Andrade General Manager Dorisol

Réponse de l'établissement: Dear customer,On behalf of the entire Dorisol team, we thank you for your confidence.We are delighted that you enjoyed your stay with us.We look forward to welcoming you in the near future!Best regards,André Andrade General Manager Dorisol

Réponse de l'établissement: Caro André,Muito obrigado pelo tempo que dedicou a partilhar as suas impressões pessoais sobre a sua estadia no nosso Hotel Dorisol.É com muito agrado que lemos a sua satisfação pelo pequeno-almoço.Esperemos recebê-lo num futuro próximo superando as suas expectativas.Melhores cumprimentosAndré Andrade Diretor Geral Dorisol

Réponse de l'établissement: Cher client, Nous regrettons sincèrement que votre expérience aux hôtels Dorisol n'ait pas été à la hauteur de nos espérances. Nous apprécions chaque commentaire de nos clients et prenons tous leurs retours au sérieux. Nous continuerons à nous efforcer d'offrir un service d'excellence à nos clients et espérons avoir l'occasion de vous offrir une expérience encore meilleure à l'avenir. Cordialement, André Andrade, Directeur général de Dorisol.

Réponse de l'établissement: Dear customer,On behalf of the entire Dorisol team, we would like to thank you for your confidence. We are delighted that you enjoyed your stay with us.We hope to welcome you to one of our hotels in the near future and exceed your expectations. Best regardsAndré Andrade General Manager Dorisol

Réponse de l'établissement: Dear guest,We regret that your experience did not meet your expectations. At Dorisol Hotels, we are always committed to providing a welcoming and comfortable environment for our guests. We appreciate your feedback and will consider it for future improvements.Sincerely,André Andrade - Dorisol General Manager

Réponse de l'établissement: Estimado/a huésped,Agradecemos de antemano sus comentarios.Nos alegra saber que ha disfrutado de su experiencia en nuestro hotel.¡Esperamos darle la bienvenida de nuevo en un futuro próximo!Atentamente,André Andrade, Director General Dorisol Hotels

Réponse de l'établissement: Dear customer,On behalf of the entire Dorisol team, we thank you for your confidence.We are delighted that you enjoyed your stay with us.We look forward to welcoming you in the near future!Best regards,André Andrade General Manager Dorisol

Réponse de l'établissement: Уважаемый гость,Благодарим за ваш отзыв и за то, что выбрали наш отель.Рады, что вам понравился завтрак и в целом вы остались довольны пребыванием.Мы приняли к сведению ваш комментарий по поводу бассейна и будем стремиться к улучшению.Надеемся вновь приветствовать вас в Dorisol Hotels в ближайшем будущем!С уважением,Андре Андраде, Генеральный директор Dorisol Hotels