Chrysler House

It was our first stay at the Chrysler B & B and we were not impressed. Beautiful old home, clean with an average bed, but there were no amenities and NO breakfast. I'm not sure how you can run a B&B without breakfast. We saw no one, it was self check in and check out. The price, $260 CDN, with no breakfast. It was certainly not worth the money. When my wife emailed the owner, they indicated it was the going rate for the area. This is not true as we stay at another B&B about 10min away, it was absolutely beautiful with a wonderful breakfast for $100 less. I gave it a 2 as it was a beautiful home, but that was about it.

A lot has changed since our last stay here in 2022, and most for the worse. For starters, the owners no longer serve any breakfast, and there is not even a cold biscuit or any self-serve coffee in the room or reception area. Second, there is no one to check you out or in -- it's all self-check in and out. And third, if something is wrong in your room, it's difficult and sometimes impossible to reach someone for help. For example, we arrived around 3:00 pm on a rainy and cold Saturday to find our room had no heat. It was so cold that we immediately try to turn on the ancient radiator heater on in the bedroom and the towel rack heater in the bathroom, and went next door to Riva Restaurant to warm up over a drink. When we got back at 4:00 the radiator in the bedroom was still producing just mininmal heat, and the bathroom none. So I called the number provided on an instruction sheet in hopes of getting some advice on how to get more heat from the radiators. I called again at 6:00 pm when no one had responded. I then called again at 7:00 pm before we left to go for dinner. When we got back at around 9:00 the room was still cold, so I called again and left a message pleading for a response. No one ever called back and we had a dreadful night's sleep feeling very cold most of the night. It's now almost 2 weeks since our stay at Chrysler House and we have still not received a return call or email to apologize for the lack of response or our lack of a good night's sleep. However, they did send us a copy of our bill! We mentioned our situation to a local couple we met, and they said the owners had recently opened a restaurant which was probably getting most of their attention instead of their Inn. Based on our experience, I would say that is the case.

This place is cozy, comfy, clean, and welcoming. My husband, daughter and I loved it! Especially the breakfast experience. It truly was an experience! The food was delicious, and delightfully presented. The dining room atmosphere was very welcoming - smooth jazz on the record player, lovely decor, lots of natural light coming in - perfection! Very happy we found this gem.

We had a beautiful overnight to celebrate Valentine’s Day. Nathalie did all she possibly could to make us feel welcome and important as her guests. I was able to arrange Prosecco and chocolate covered strawberries in our room for our arrival. The elegantly appointed home was so beautiful and comfortable. We stayed in the main floor suite “The Garden Room.” We had a separate entrance and access to the morning coffee bar and use of a mini fridge for our leftover dinner. The breakfast we ordered from Patrick, the co-host and resident chef was spectacular. He even shared the recipe with me!! We highly recommend this home as a retreat and escape. Even in Gananoque’s “off season” we enjoyed the history and beauty of this idyllic Ontario town, especially the welcome from Nathalie and Patrick.