Pour garantir l'authenticité des notes affichées, nous ne nous limitons pas à un simple calcul de moyenne. Nous appliquons plutôt une méthodologie scientifique qui intègre deux facteurs essentiels : la fiabilité des avis et l'actualité des expériences des clients, afin d'établir une évaluation finale précise.
Kurzer Weg ins Stadion, klasse Aussicht über die Arena auf Schalke.
Traduire
Daniela168
Séjour au nov. 2024
En famille
2 évaluation
8.5/10
Très bien
Publiée le 15 déc. 2024
Sehr gute Lage für Schalker. Leider gab es zum Frühstück erst auf Nachfrage Kaffee, Automaten waren außer Betrieb, Personal überfordert. Im Badezimmer gibt es nur eine Badewanne mit hohem Einstieg zum Duschen.
Traduire
Invité
Séjour au janv. 2025
En famille
1 évaluation
9.5/10
Extraordinaire
Publiée le 16 fév. 2025
Alles in allem sehr gut, kann ich nur empfehlen!
Ich komme Wieder!
Traduire
Invité
Séjour au mars 2024
Seul
1 évaluation
9.0/10
Excellent
Publiée le 29 avr. 2024
Am Hotel ist nichts auszusetzen.
Ausnahme: Den Preis mit ca. 200,- € pro Nacht finde ich zu hoch.
Ich war, wie die meisten anderen Hotelgäste wahrscheinlich auch, zu einem Schalke-Spiel da.
Da wird dann natürlich beim Preis ausgenutzt, dass die Hütte auf jeden Fall ausgebucht sein wird.
Kann man aber mal machen.
Es ist natürlich absolut klasse, dass man quasi direkt aus der Arena ins Bett fallen kann und sich
nicht in die überfüllte Straßenbahn quetschen muss, insbesondere bei einem Abendspiel.
Selbstverständlich ist bis spät in die Nacht noch ganz schön viel Action in der Hotel-Lobby.
Aber zu einem Fußballspiel will ich das auch gerne so haben.
Traduire
Invité
Séjour au mai 2025
Autre
8.0/10
Très bien
Publiée le 25 juin 2025
It was fine - just expensive because there was a game on at the stadium. Plan to go when there is no game - the room cost doubles.
Traduire
Invité
Séjour au janv. 2025
Autre
6.0/10
Publiée le 17 fév. 2025
I booked a room at this hotel as a family member underwent surgery and was having rehab at the centre next door. I had to leave quickly and booked a room the day I left. My room was okay, but the price was 250 Euros. When queried, staff said that was because there was a soccer game at the stadium next door. Very expensive!
Traduire
William L
Séjour au juill. 2024
Seul
2.0/10
Publiée le 11 août 2024
I was recovering from major back surgery organized by ONZ spine, which puts you here after the hospital. Hospital has state of the are beds for spine surgery recovery. This hotel HAS THE WORST POSSIBLE BEFS FOR SPINE SURGERY RECOVERY! Details: soft, no support. Forces spine to bend and twist, sort of like doing backstroke ONE WEEK AFTER SPINE SURGERY! There are many hotel options within 25 minutes drive of Medicos rehab facility eith better beds! Hotel staff is unresponsive, don’t answer room phones. And told me “all our beds are the same “ Unacceptable! You have been warned
Traduire
Réponse de l'établissement: Dear William, We're very sorry to hear about your experience, and we fully understand your concerns, especially during such a critical recovery period. As mentioned previously, we are not a medical facility and therefore do not provide specialized beds for post-surgery recovery. The beds in our hotel are standard for general guest comfort, but we acknowledge that they may not meet the specific needs of someone recovering from major back surgery. We encourage you to bring these issues to the attention of the Medicos rehab facility, as they can best advise on accommodations that suit your medical needs. We also appreciate your feedback on our service and will address your concerns with our team to ensure we are as responsive and supportive as possible. Wishing you a smooth and comfortable recovery. Best regards, The stays Team
Invité
Séjour au juin 2024
En famille
10/10
Exceptionnel
Publiée le 2 juill. 2024
Stayed here 2 nights for England v Slovakia. Lovely place, 200 meters from the stadium, great staff. Very friendly. Wasn’t a fan of the breakfast but everything was just perfect. First night in a suite was £200. 2nd night in a twin room (night of the game) £500. Bit naughty doubling the price.
Traduire
Invité
Séjour au mai 2024
Affaires
2.0/10
Publiée le 29 juin 2024
People on the reception are rude and they can laugh at your face! The internet is very slow, apparently in 4 star hotel you need to pay for a fast WiFi. The worst 4 star hotel I’ve ever been to. There is never a manager in this hotel. And when you ask for one, he/she is in Düsseldorf and it is impossible to reach this manager via phone call. And when you leave the staff is laughing behind your back. Don’t recommend it! The food in the hotel is also not the best. Guys working in the kitchen are great! But that’s all.
Traduire
iyazk
Séjour au mai 2024
En famille
8.0/10
Très bien
Publiée le 29 juin 2024
Stayed here for euros 2024 game as it is literal 2 minute walk to the stadium. I had mixed experience with front desk and breakfast staff but Mo was always helpful. Breakfast had a nice spread so that was great but it was 20 euros for adults and 10 for kids. Room service every other day was appreciated. Beds were comfy but room was always warm since apparently they do not have a/c, it’s only a ventilation/circulation system. Overall, I needed it for the local and it served its purpose.
Traduire
Réponse de l'établissement: Dear Guest, Thank you for taking the time to share your experience with us. We’re glad to hear that our location was convenient for your visit to the stadium and that you found the beds comfortable and enjoyed the breakfast spread. However, we’re sorry to learn that your experience with our service was mixed. We appreciate your feedback and will certainly address these areas for improvement. Regarding the room temperature, our system is indeed designed for ventilation rather than full air conditioning, and we apologize if this caused any discomfort. We hope you had a great time at the game, and we would love to welcome you back in the future. Best regards, The Stays Team
Invité
Séjour au mai 2024
Autre
4.0/10
Publiée le 1 juin 2024
€10 a night parking isn't free. Exceptionally grumpy front desk staff with their faces buried in their devices to avoid customer interaction. Mediocre rooms that lack the basics like a kettle. When they finally brought a kettle, they didn't bring any mugs. Food is overpriced and bland.
Traduire
Invité
Séjour au juill. 2023
Autre
2.0/10
Publiée le 16 août 2023
ACHTUNG!!!! VERMEIDET dies Hotel, wenn ihr kein Probleme haben wollt!!! Das Hotel bietet explizit NUR nichterstattungsfähigen Zimmer-Raten. Wenn eine Veranstaltung abgesagt wird oder verlegt wird, besteht keine Möglichkeit, die Buchung zu ändern oder aus Kulanz zu stornieren. Ihr bekommt nur maschinelle Antwort, dass man bei einer Stornierung oder Änderung 100% Gebühren berechnen wird. Es ist ein reiner Betrug, nur diese Rate anzubieten, damit die Gäste nie ihr Geld zurück bekommen oder bei einer Änderung doppelt bezahlen müssen. Ich arbeite auch in der Hotellerie, aber so etwas erlebe zu erstem Mal. Schämt euch, stay by scammer (friends). Werde zukünftig diese Kette vermeiden und allen Bekannten und Freunden abraten, hier zu buchen.
Traduire
Invité
Séjour au déc. 2022
Affaires
8.0/10
Très bien
Publiée le 31 janv. 2023
Quiyet quite new hotel some scool and football area, just near by Veltins arena (by Shalke) Staff was okay, breakfast okay, nor wow but good. Some Shalkes academy players ate breakfast same restaurant. Room was positive suprise, thank for that, Corner room by 7th floor (717), parkin i think including, we parking from street.