Hôtel Montana(Hotel Montana)

I went a day earlier to confirm my stay with the hotel. They couldn't find my booking. I showed them my confirmation on my phone. I was told that they can see my confirmation number but no payment was made by trip.com. They assured me that such has happened before and told me to be on the safe guard book another room as a standby. They assured me that they will not swipe my card until matter is resolved. That assurance made me check in. I kept coming to the front office every now and then and I was told it was resolved. Only on the last night I was told that by Trip.com of the error in the address. In the meantime the hotel had swiped my card. Surprisingly they did not honour the feedbacks I gave to Hotel Montana Geneve and Hotel Montana Zurich. There was no email to apologise for the oversight and delay in handling. I went to the hotel one day earlier to check, they could have attended to it and not confidently putting the blame on trip.com since there has been previous incidents where [ayment was not received. I thought Hotel Montana group could have handled this matter better. Quite disappointing.

Great location..friendly service strong wifi and the bed is super good

Near the railway station Good location

在日內瓦停留一天，選擇車站附近住宿，還是很方便。房間很大，衹是陽台出去沒什麼景色，街景都沒有，性價比不高

Visited Geneva for a long w/end & chose to stay here. Location is close to local transport (hotel sent us free travel passes) & the train station. Hotel was cosy & comfortable with a lift to all floors, with a helpful & friendly reception team. Can’t comment on the buffet breakfast, as we didn’t try it. We just chose to eat out & sample the local delights. Lake Geneva at the bottom of the road & plenty of retain therapy en route if you have deep pockets.

Great location but that’s the only positive. Hotel room advertised as superior was anything but. Very small room with limited coffee facilities 2 pods of coffee and three sugars ! Bedroom ceiling had a grubby stain on it and generally looked tired. The balcony was pleasant and overlooked a busy car park. The receptionists were miserable and unwelcoming. Would not return

Awful. No aircon on 30+ degrees day. Small room, cheaply furnished, no night front desk... if you come back after 11 pm they leave the keys of tour room to the hotel des alps! Fkn unbelievable! Almost entertaining! Very poor hotel. It says it is a 3 stars, in reality it is one notch above a hostel. Good thing is, it is very close to the train station. Avoid.

This hotel is very well located in the center of Geneva close to train station Gare Cornavin and the Lake of Geneva with the Jet d'Eau. Staff is very friendly, rooms are spaciuos and clean. Breakfast is sufficient with 3-4 types of bread, cheese, eggs, fruit and coffee. Lot of restaurants, supermarkets and souvenir shops in the neighbourhood. Room had a safe.