Avis : Fairfield by Marriott Guangzhou Konggang

Réponse de l'établissement: Dear Guest,thank you for choosing Fairfeild by Marriott Guangzhou Konggang and for your kind affirmation of our services. We are truly delighted to know that you were satisfied with the experience at our hotel. With passion and professionalism, we have always aimed to deliver distinctive, heartfelt, and personalized service that exceeds expectations. We sincerely look forward to welcoming you back to Fairfeild by Marriott Guangzhou Konggang in the near future!

Réponse de l'établissement: Dear guests, thank you very much for choosing Fairfield by Marriott Guangzhou Konggang! Your satisfying stay is a great encouragement to the hotel and a driving force for our progress, and we will continue to be passionate about making every guest feel at home. Looking forward to your next visit!

Réponse de l'établissement: 尊敬的賓客，感謝您選擇廣州空港萬楓酒店。非常高興您對我們的服務和設施都給予瞭如此高度的評價。酒店提供免費的機場穿梭巴士，預計5分鐘抵達廣州白雲國際機場客運大樓，十分榮幸穿梭巴士能給您的旅途增加方便。我們將一如既往地提供卓越的服務和設施，再次感謝您的讚揚。希望在不久的將來還能與您相聚廣州空港萬楓酒店！

Réponse de l'établissement: Dear guests, thank you very much for choosing Fairfield by Marriott Guangzhou Konggang! Your satisfying stay is a great encouragement to the hotel and a driving force for our progress, and we will continue to be passionate about making every guest feel at home. Looking forward to your next visit!

Réponse de l'établissement: Dear Guest,thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for the extremely disappointing experience you encountered, as this falls far short of the high standards we strive to uphold at Marriott. First and foremost, we regret the confusion with your reservation. The fact that our team was unable to locate your booking promptly and suggested a duplicate payment is unacceptable. This indicates a critical lapse in our reservation management and guest service protocols. We have already initiated a review of our procedures to ensure staff are properly trained to handle booking inquiries efficiently and avoid such misunderstandings in the future. Your trust is invaluable to us, and we are deeply sorry we did not meet your expectations. If you would be willing to provide further details (such as your reservation number or dates of stay), our Guest Care team would like to connect with you directly to address this more thoroughly. We hope to have the opportunity to welcome you back in the future and demonstrate the level of service and care that Marriott is known for. Until then, we wish you all the best in your travels.

Réponse de l'établissement: Dear guests, thank you very much for choosing Fairfield by Marriott Guangzhou Konggang! Your satisfying stay is a great encouragement to the hotel and a driving force for our progress, and we will continue to be passionate about making every guest feel at home. Looking forward to your next visit!

Réponse de l'établissement: Dear guests, thank you very much for choosing Fairfield by Marriott Guangzhou Konggang! Your satisfying stay is a great encouragement to the hotel and a driving force for our progress, and we will continue to be passionate about making every guest feel at home. Looking forward to your next visit!

Réponse de l'établissement: Dear guest, thank you for choosing to stay with us at the Fairfield by Marriott Guangzhou Konggang. We are glad to learn that you enjoyed your stay with us. I will be sure to share your comments with our colleagues. Your feedback is very much appreciated and we look forward to welcoming you back in the very near future.

Réponse de l'établissement: Dear guests, thank you very much for choosing Fairfield by Marriott Guangzhou Konggang! Your satisfying stay is a great encouragement to the hotel and a driving force for our progress, and we will continue to be passionate about making every guest feel at home. Looking forward to your next visit!

Réponse de l'établissement: Dear guest, we are very sorry to make you feel not very well about your stay experience and thank you very much for your valuable suggestions. We attach great importance to your questions and make positive improvements. The hotel has been committed to providing guests with good service experience and we look forward to your coming and back with satisfaction. Best wishes.

Réponse de l'établissement: Dear guests, thank you very much for choosing Fairfield by Marriott Guangzhou Konggang! Your satisfying stay is a great encouragement to the hotel and a driving force for our progress, and we will continue to be passionate about making every guest feel at home. Looking forward to your next visit!

Réponse de l'établissement: Dear guest: Thank you for your recognition, your support and encouragement is our biggest driving force forward. Fairfield by Marriott Guangzhou Konggang constantly strives to create a warm and comfortable living environment for guests. All of us are looking forward to your visit again and wish all go well with you!

Réponse de l'établissement: 尊敬的客人，感謝您選擇廣州空港萬楓酒店。得知您對酒店感到滿意，我們倍感欣喜。酒店始終以熱情、專業的態度，為賓客呈現與眾不同、真摯貼心的個性化服務。希望在不久的將來還能與您相聚廣州空港萬楓酒店！

Réponse de l'établissement: Dear guests, thank you very much for choosing Fairfield by Marriott Guangzhou Konggang! Your satisfying stay is a great encouragement to the hotel and a driving force for our progress, and we will continue to be passionate about making every guest feel at home. Looking forward to your next visit!