COGO TENNOJI

I thoroughly enjoyed my 6-day stay at this hotel. The location is fantastic, offering convenience and easy access to various attractions. The overall experience was awesome, with attentive staff, comfortable accommodations, and a welcoming atmosphere. I would highly recommend it to fellow travelers.

the place is very cozy and staffs are very friendly. i booked twice for friends.. will go back here

Nice and well maintenance hostel at 5 minutes from Tennoji Train Station and shopping centre area. Well equipped Kitchen and Comfy Area Relax.

We provide the following opinions/ comments on 11-April (last day and spent 8 days totally) and hope that your company will consider improving services onwards. 1. At 11-April around 8:35am, we would check out and prepare to go out. So that we wanted to leave all our 4 luggages in the hotel. The receptionist name Mr. Che Haegyeong request us to pay 800円totally for 4 persons. We were very surprised, and frustrated! It is because we were not request to pay luggage deposit on 8-April. At the day, we had room changing from Room 406 to 303. Also, we witness another lady didn’t pay luggage deposit when left the front desk. We found this hotel policy pretty messy. 2. Later on, we would clarify our deposit payment at first day 1-April when we did the checkin process. He casually gave us a reason that was because we were late arrival hotel. Actually, we reached the hotel time in between 10:00 and 10:30. Due to the payment procedure was delayed until 11 o'clock. He didn't check carefully for the reason. 3. The receptionist Che asked us for the deposit payment receipt to verify this issue. Actually, we didn’t get your hotel receipt that seems the guy is not understanding clearly your hotel policy. 4. At that moment, we asked for anyone else to assist this issue. Che told us, he work alone that was incredible there is only one staff member and had no supporting in a hotel service management process. 5. Later on he told us that the deposit payment would be refunded within 2 weeks via bank. We were very disappointed with Che's performance today.

I absolutely loved my time at this hostel! The facilities were top-notch, with modern amenities and cozy common areas. The staff went above and beyond to ensure a pleasant stay, providing excellent recommendations for local hotspots. The atmosphere was lively, making it easy to meet fellow travelers. A truly unforgettable experience!

great location / good service mind staff/ lobby so comfortable !!! recommend who want to stay in osaka this hotel it's good for your choice

Very nice facilities. The hotel looks very new. Self-checkin was easy and fully guided. One thing is that you have to bring your own towel.

Good Good Good

I booked a room a few days before but when the day before check in they said that the room was full and couldn't confirm my room, so I booked a room at another hotel, but after I stayed at another hotel they said they contacted me, of course it was too late