Guoshou Narada Grand Hotel

The hotel has a very good location. The rooms a clean and very comfortable. It was only very warm in the room. AC was not working yet and you cannot open any window.

There daily cleaning service as well as night service. Fixed deposit is too high for long stay. Location wise is just next to 新业路 （line 9). Breakfast spread is good too.

I liked my stay except during my arrival, the receptionist seemed kind of rude and ignorant. Being a foreigner, plus it was Asian Games season, they have thought that I came from overseas. Ignorant to the fact that there are foreigners living and working here. They kept looking at my visa and did not actually know what it is. That stigma of being foreign and COVID 19! Their receptionists have zero ENGLISH SKILLS. Which is unfortunate because the hotel seems luxurious enough to at least hire someone who can be at least proficient with the language. The hotel is located in the central area and is just a 3-5min walking distance to the subway. I would want to stay again minus the inefficiency and lack of courtesy from the reception area. Please train your receptionists! Concierge staff were really accommodating despite the lack of English skills. They made up the rudeness and lack of finesse from the receptionists.

Very clean hotel, staff very helpful. Location is in the modern part of Hangzhou.

Good location, clean and good service

基礎房太小了，兩個床靠的太近。沒有潤膚露什麼，拖鞋不是一次性的。週三用了套餐券，真的很核算。因為晚上的套餐很好吃，早餐真的超預期！太棒了。

新酒店各方麪條件都很不錯。酒店位於杭州CBD區域，隔壁就是來福士，不遠處就是杭州洲際大金球（俗稱費列羅）。酒店早餐很不錯，午餐在中餐廳吃的也非常舒服。非常適合家庭出遊。前天Doris陳彤彤小姐姐服務細緻入微。總體上給國壽君瀾打五星好評！

房間寬敞明亮舒適，能看到雙塔和錢塘江，風景優美，房間還有書水滸傳、周易，黃帝內經，孩子很喜歡看，早餐非常棒，品種豐富，麪包小蛋糕是孩子的最愛，還有火龍果和香蕉混合果汁是我們每餐必喝，服務也超級周到，給了一次性拖鞋，三個人加了枕頭和被子，前台小哥服務很細緻，有問必答，周邊的奧萊，來福士，萬象城全部有轉到，還逛了勞斯萊斯店就在樓下，完美的旅程，有機會下次再來住！

已經成為每次回到杭州 家人指名唯一入住酒店 會到酒店就像回到自家 溫馨且品質穩定的環境 連飯店的早餐也會懷念 另外前台的李曉娟小姐 真的是頂尖的服務人才 一眼就認出我們常來住 這次還熱心幫我們升等 我相信未來的每次回來 我們一定會回來再住的