Zancheng Hotel (Hangzhou Xihu Boulevard)

房間設施陳舊，衞生條件一般。最主要的是服務態度非常差，解決問題時間長，嚴重影響睡眠。 酒店其他服務態度也不好，打印收費比市場價格高。5元一面紙，市場價格是2元。

近年來每次到杭州都會選擇贊成，不知不覺中成了“忠粉”，都已經入駐五次了。但是，這一次徹底破壞了原本的美好。這次是為了參加歷盡坎坷多次被推遲的杭州馬拉松，猶豫再三還是放棄了起跑點黃龍體育中心附件的酒店，而選擇了贊成。沒想到還是遇到低温，主辦方考慮諸多後決定將起跑時間推遲了1小時，導致跑完後回到酒店，已超出了最晚退房時間。此前就已經多次和前台協商是否可以再爭取延長些許時間退房，都被拒絕。最終，為了2個小時多付款了200多元。雖然，賽事的延期不是酒店方的過失，但是遇到這樣極端的天氣，這樣的杭州品牌的大眾賽事，酒店方沒有絲毫可以協商的餘地，讓人心寒。

衞生：酒店的衞生狀況堪憂，早上起來後兩個腿上有20來塊蟲咬的痕跡，奇癢無比，連孩子腿上也都是。原本以為是蚊子叮咬就沒多想，也沒去找賓館的責任，可回家4天了還沒有一點好轉，去醫院一查是蟲咬性皮炎，真是倒黴，不會再去這家賓館了。

My recent stay at the Zancheng in downtown Hangzhou left me with mixed feelings. Let's start with the positives. The location couldn't be better; situated right in the heart of downtown Hangzhou, it was incredibly convenient for getting on the subway to anywhere in Hangzhou. Being close to public transportation hubs made navigating the city a breeze, which was a huge plus and made getting to work for me much easier. However, the cleanliness of the hotel was not up to par. While the common areas seemed adequately maintained, my room left much to be desired. There was noticeable dust and grime in corners, and the bathroom could have used a more thorough cleaning. It was disappointing to see this lack of attention to detail, especially considering the otherwise promising aspects of the hotel. On a brighter note, the price point was very reasonable, offering great value for money considering the prime location. For budget-conscious travelers like myself, this was a significant factor in choosing this hotel. Zancheng Hotel in downtown Hangzhou offers a convenient location and competitive pricing, making it an attractive option for travelers on a budget. However, improvements in cleanliness would greatly enhance the overall guest experience.

Would have benefitted from A lounge and bar area to relax Good location

The staff was very helpful and patient with us. I booked the wrong month and my reservation was not matching. They told me not to worry and we figured it out. Then they upgraded us ! The beds and blankets/pillows are very comfortable and the bathroom is really well equipped. The only downside is that it smelled a bit or cigarette when the bathroom ventilator was turned on. The room was very clean and was indeed smoke free.

staff so friendly and helpful, strategic location which surrounding with delicious food.

The room was nice and central for my stay in Hangzhou. Though there was a lot of smoking inside.

I only stayed here for the gym, but it turned out not to exist when I arrived. It's not good for the price.