Avis : Flora Centre Hotel & Spa

Tout était parfait surtout l'emplacement en plein centre. La rue mène directement au lac. Chambre au calme, comme sur les photos dans le descriptif Nous avons prolongé notre séjour dans cet hôtel. A recommander.

Le personnel de la réception était sympathique et gentil, le petit déjeuner était très délicieux, la chambre était spacieuse et propre et les installations étaient complètes

La chambre est petite et il n'y a pas assez d'air pour deux personnes. Les lits jumeaux sont placés ensemble et il n'y a pas d'espace entre les deux lits. Nous avons réservé une chambre twin deluxe et une chambre twin supérieure, mais la chambre twin deluxe n'avait qu'un seul lit. Ce qui est encore plus ennuyeux, c'est que lorsque nous sommes partis, le personnel de la réception (homme) a dit que nous aurions une amende de 1 000 dollars américains pour avoir fumé dans la chambre. Après que notre ami vietnamien nous a aidés à communiquer, il a dit que ce serait 600 RMB. Le personnel de la réception a également dit que si nous ne payions pas, nous devions appeler la police, et au final, nous avons été condamnés à une amende de 300 RMB. J'espère que mon avis pourra aider des amis qui ont besoin de réserver.

We are happy that they upgraded us for a bigger room is a beautiful room, but we were disappointed as the toilet sink didn't flow well. The bedside long sofa was not clean, and WiFi at Bed area was no connection. Is a good location.

Highly recommend this hotel! The hotel is conveniently located in the Old Quarter. The room we stayed in was clean, spacious, and well-maintained. Breakfast was also good. The hotel staff and the manager on duty were attentive and accommodating throughout our stay. We’ll definitely come back to this hotel when we return to Hanoi.

Hotel was great! Clean, staff was friendly and the hotel was in the center of the old quarter of Hanoi! Perfect! Photo is made on independence day, 80 year!

We had a comfortable stay here in the heart of Old Town. Helpful and pleasant staff. We would stay here again.

I enjoyed my stay and the staff not only friendly & helpful but also able to converse in English which is a plus point.

The hotel is clean and the location is good. The staff are nice and The breakfast is great…. Overall excellent!!!

Nice place to stay in hanoi

Amazing location. The tour guide, Ms. Jenny, was very helpful. She gave us wonderful recommendations

The staff were very accommodating. Their foot massage was also good.

Right smack in the middle of shopping area, cafés and near the lake. Rooms are small but the beds are comfortable and clean as well as the bathroom. We enjoyed the breakfast especially the croissants! The service is excellent, and the staff assigned in the front desk can speak english and very helpful in giving information about anything you want to know.

The staff was very nice, the lobby was beautiful and this was in a great location. But my room was grubby with some walls not painted and dirty walls.. I didn't want to spend much time in there. For the money, you can find a better hotel.