Avis : Starway Hotel (Harbin Xidazhi Street Gongda Branch)

Réponse de l'établissement: 滿意衹是起點，驚喜與感動是我們的追求，千里之行始於足下，非常高興遇見您~~

Réponse de l'établissement: Dear guest, hello! Thank you very much for your review and recognition! We will continue to provide attentive service to every guest and create a warm home for them! We are delighted that you had a pleasant experience at the hotel! Hope we have the opportunity to serve you again! Welcome back!

Réponse de l'établissement: Encountering by chance, fate is not easy. The satisfaction expressed in your words, we will wholeheartedly provide you with various services. We wish you a happy life!

Réponse de l'établissement: 尊敬的賓客，非常感謝您對我們服務的反饋。很遺憾地聽説有一間客房存在異味的問題，這是不可接受的。作為一家注重客户滿意度的酒店，我們將立即採取行動來解決這一問題，並對相關責任人進行調查與追責。同時，我也想向您表示歉意，並保證這種情況不會再次發生。如果需要任何進一步的幫助或有其他的需求，請不要猶豫隨時告訴我們。謝謝

Réponse de l'établissement: 海內存知己，天涯若比鄰。很慶幸與您能在最美好的年華相遇，同時也感謝您的陪伴與支持。不忘初心，始終如一。小程會一路相隨！

Réponse de l'établissement: Dear guest, hello! Thank you very much for your kindness to us. Serving every customer with care is what we are most willing to do, and warmth and comfort are our greatest pursuits. May Xingcheng spend wonderful time with you on your future journey, and wish you a happy life. Looking forward to your next visit!

Réponse de l'établissement: Dear guests: Hello! Thank you very much for your stay and appreciation! It's a pleasure to have a great time with your outing. Your appreciation has greatly encouraged the hotel and is also the driving force for our progress, we will continue to maintain our enthusiasm and strive to make every guest feel at home, and we look forward to welcoming you again! You are welcome to come back and have a great time!

Réponse de l'établissement: It's so lucky to have met you. Thank you for your recognition. Xiaocheng will become even better and provide you with better service and accommodation environment. I wish you luck every day~

Réponse de l'établissement: I'm very sorry to hear that you are not satisfied with our service. We are well aware that front desk service is a crucial part of the hotel experience, and your feedback is very important to us. The hotel management department will immediately provide relevant training to the front desk.We do have negligence regarding the issue of restaurant utensils. The restaurant is now equipped with knives and forks and other dining tools so that foreign friends can dine more conveniently.We will immediately investigate the issue of room staff knocking on the door and provide training to relevant personnel to prevent similar situations from happening again.We greatly appreciate your valuable feedback, which is an important driving force for us to improve our services. We sincerely hope to have the opportunity to serve you again and provide you with a better quality experience!

Réponse de l'établissement: Dear guests, hello! On the journey, meeting is fate. We are honored to add beautiful elements to your itinerary and leave warm memories. We sincerely look forward to your presence stopping here again. Whether for business trips or leisure, this is always your most stable and comfortable harbor. Wishing you all the best and smooth work! Looking forward to your next visit~

Réponse de l'établissement: Dear guests: Hello! Thank you very much for your stay and appreciation! It's a pleasure to have a great time with your outing. Your appreciation has greatly encouraged the hotel and is also the driving force for our progress, we will continue to maintain our enthusiasm and strive to make every guest feel at home, and we look forward to welcoming you again! You are welcome to come back and have a great time!

Réponse de l'établissement: Dear guest: Hello! Thank you for your strong support of Xingcheng Harbin West Dazhi Street Gongda Hotel. Your satisfaction is the driving force for Xiaocheng's progress. No need to say more, just come back often! Wishing you smooth work and a good mood every day!

Réponse de l'établissement: Hello dear guests! Thank you very much for your love to us, serving each guest with heart is what we are most willing to do, warmth and comfort are our greatest pursuit. I wish you a good time with you in your future journey, and I wish you a happy life. We look forward to seeing you again!

Réponse de l'établissement: 尊敬的賓客，您好。感謝您入住星程西大直街酒店。非常感謝您抽出寶貴的時間給予我們及時的關注和肯定。您的滿意是我們不變的追求，能為你們提供滿意的服務是我們的榮幸。我們相信在廣大新老客户的持續支持和鼓勵下，我們會將服務做得更加精緻精美，讓每一個下榻酒店的賓客乘興而來，盡興而歸。酒店全體員工歡迎您常來，祝您生活愉快，工作順利！