The Great Airport Place- Private Bathroom Each Room

This is the worst hotel ever please do not book. Run run runnnnnn go down the street to Ibis if you need something nice and cheap I’m telling you the is the worst hotel you could ever stay in please don’t

Broken bed Mouldy showers Broken shower and shower doors Ditch in shower floor Poor customer service Lack of care I arrived to broken shower and the management company did not offer compensation. All they said was we cannot do anything.

There is no remote control, no near parking as suggested, in fact they never sent us a parking email, the bed is uncomfortable and the room walls are dirty. Rooms didnt look like they did on line. Charged 25 for weird security bond after already charging fir room. Never got it back even though we did no damage. In fact we left immediately. Made us sign strange on line contract. The actual address is different to where you are staying so you can’t find. Owners Only converse through long messages .

Shonky, shonky shonky! I couldn't use my booking to stay there. Had to book a reputable place elsewhere and lose my payment! BEWARE! 1. No reception desk, so no check in after 10 pm. 2. I was unable to use my booking, as my flight arrival is 2125, and it's simply not possible to get through immigration, pick up a car, etc. before 10 pm. 3. The venue insisted on copies of my passport and driving license in order to confirm the booking! What's that all about? This has never happened to me in many decades of travelling! 4. Turns out that they are a 'homestay' - AKA a hostel! Shonky! No indication of this on Agoda. 5. Unable to cancel and get a refund! Shonky! Not my fault that flight arrival is 2125 and I can't check in. I have written 830+ reviews on Trip Advisor. What a pity that I didn't read all the terrible reviews about this place! Agoda please note: Despite being a VIP Platinum member, I will NOT be using Agoda again after this terrible experience.

I arrived to the premises and gained entry as per the complex instructions in many emails (? why so necessary to have SO many emails)) AND some complex payment system!!). I was horrified. I could not sleep in the room facing Bath Rd without any double glazing. I was not going to fly 25 or 26 hours back to Australia with no sleep. I have booked into a decent hotel down the road. I advised them to keep my reservation fee as per their policy. My alarm bell was ringing at the start of the booking process - I should have listened to it. I have since seen the bad reviews. This is more like a dodgy hostel. I'm a mature traveller with a lot of international travelling experience. I wouldn't let my elderly mum stay here.

DO NOT STAY HERE. I booked a room here thinking it was a no smoking accomodation. The front steps was like an ashtray. Cigarette butts strewn all over the front step, and on the side of the building. This clearly was NOT a no smoking establishment. I attempted to contact someone to let them know that I had concerns, and was unable to reach anyone to speak to. They kept my money inspite of the fact I could not stay there due to the smoking taking place on the premises. When I originally booked, it stated that there would be a FINE for smokers!...this has since been removed off their site!!! When it states No Smoking, then there should be no smoking! They will take your money irregardless, and *********** did not stand behind me to get my money back either, so avoid booking with them. DO NOT STAY HERE!!!

Great welcoming staff Nice food Clean place Good place and clean to pray Mr Harsh and Mr AJit treat me well with food and welcoming I feel home I was relax waiting for my flit It is quite and I have a great time finish my work it is not crowded as other airport Loung

My husband booked 2 rooms for us to stay for one night after a late night arrival at Heathrow with morning departure. I didn’t read the reviews til the day before we flew and to be honest when I did I wondered what we had booked! And was concerned! We got a taxi to the house with no problem, and got in with the passcode we had been sent. One of the rooms was downstairs and the other on the middle floor. Each was accessed with it’s own passcode. Do NOT leave your phone in the bedroom and shut the door if you haven’t memorised the code! The rooms were actually fine .. basic, could use an update but were adequate for our needs. The bathroom door didn’t shut properly. The shower was ok but needed descaling as others have said. Double glazed windows worked well against outside noise. The stairs up were narrow and not the easiest to get suitcases up. On the whole I would give this 3/5 stars. The bed was not overly comfy but bedding was fresh and clean. I would not want to spend more than one night there .. you do get what you pay for and if you want any more than basic then book into a hotel and pay more! Husband bought us coffee and egg and bacon rolls for breakfast from a cafe close by. The terms and conditions do say over 25s. Easily walkable to Europecar and Hertz rental cars.

If you enjoy Filty places this is your place. The walls are filthy, the carpet old and filthy the bathroom filthy and moldy. The doors and jam are filthy, as are the walls and base boards. Even the entry is filthy and full of cobwebs.it was so nasty we left for two of our four night stay and found a place closer to London that was reasonable and beautifully Clean across from Kensington Gardens. Sure this place is closer to the airport but it's really gross. You will hear the traffic and the planes and we never saw "the garden". The staff diesnt know anything will only grunt and don't even bother with management they don't care at all but will lie to accommodate you. My advice even on the cheap you can find something better. Lousy place to spend a birthday, so glad we left. Will suffer the night but Never Again!! Stay away if you're smart. It's discussing!!