Marienlyst Strandhotel

Stayed three nights with wife in a newly renovatef Superior room with seaview and one three course dinner. The room was fantastic, the bed super comfortable, the seaview breathtaking and we did not overhear any neighbours. Full marks for the room. But… it is aparently allowed to smoke on the balconies and our neighbour was a heavy smoker and the smoke entered our room if we opened the balcony door. So we could not use the balcony or even open the door because of this. The bar was crowded with guests who had complimentary drink tickets and despite the hard work by the bartenders the queue just grew and grew… We had lunch in the restaurant when we arrived and the service was both slow and uninterested. The food was lacking in finesse. The three course dinner was ok but not more, the waiters were young and very inexperienced and could not give any guidance whatsoever. We visited other nearby restaurants the rest of our stay. All-in-all we had a very mixed experience where unfortunately the eery feeling of being in a very busy All-inclusive resort dominated. The owners ESS Group run some absolutely fantastic destinations but this is not up to their usual standards.

The Marienlyst Hotel is a very popular hotel. Our Superior room was very comfortable but our door would not lock. At dinner in Isabella’s , we asked our waiter about the breakfast in the morning. He said ‘come at 10 am and ask to be seated in the sun room with the view’ tell them A. Recommended. We arrived at 9:55am only to find that the breakfast ended at 10am. We quickly got some food and sat down at a table. We were eating and then a staff member came over and said to please move out of the restaurant to the reception area - so basically we and others were kicked out. We had to take our food and eat it in the bar area . I found this very rude. We were here from Canada and we have travelled to many places around the world, but have never been kicked out of a restsurant.I would recommend that the hotel indicate clearly on the reservation the time breakfast is served and to inform their staff.

Extremely friendly service. We arrived at midnight and the keys to our room were waiting at the reception so we got to our room without any hassle. The room was spacious and not the standard hotel design but very warm and comfortable, with old books on the tables and beautiful things around.

A bad experience. Over-crowded. Had a stay in order to enjoy and relax, but left more tired than on arrival. The spa was over-crowded, all lounge beds were e.g. reserved with a towel like on a cheep all-inclusive resort. Booked a room that on the reservation page had 180 degree seaview, ours had 90 degree, one half was looking at a roof with technical installations. The breakfast was over-crowded and stressful. Feedback has been given twice to the hotel, but no follow-up. I get the impression that management doesn't care.

Three generations of daughters had such a great stay here. Lovely 5-course dinner and drinks to follow. Amenities was superb, specially in the morning when there was not so many guests in the spa. Breakfast felt luxurious and the room had a nice touch with a bathtub situated in the main room.

Wedding anniversary Good booking service Very nice room and SPA experience with view of Kronborg and champagne + rose petals Awesome food and very chatming and professional service in restaurant 1861 We are repeat customers and will be back Thank you ❣️

Best hotel as l have stay in Danmark. Location is fantastic with the cost and in good distance from main city Copenhagen. Staff wonderful. Restaurant perfect. Room clean with view to cost to aesthetic sun come into windows when you awake and you see to Sweden

We travelled to this hotel for a family holiday in a country I had not visited for many (over 20) years. I had usually stayed with relatives, who are all now sadly deceased. I had passed this hotel many times in the past and had promised myself I would, at sometime, stay here. I cannot say how happy we have all been here. The staff from the reception to the floor cleaners have all been wonderful. My wife and I booked a junior suite sea view and the others had superior rooms. To our surprise and pleasure my wife and I were upgraded to one of the best rooms in the hotel. The breakfast has been plentiful and of a very high quality. If I had to find a fault, it was not with the hotel, but it’s popularity. The breakfast rooms were so crowded, it was a problem using the self service. One suggested to the hotel, for the visitors staying longer than a couple of nights, more storage space . Even the best room didn’t have any drawers. Overall very much a five star experience.

Went for a spa treatment and afternoon tea with 2 of my friends in January. Nice experience overall, but there was a clear lack of attention to detail that left us with a mediocre experience. To start off, I must say the place is visually stunning. Most of the hotel, including the spa and restaurant, boast amazing views of the sea with floor to ceiling glass windows and great interior design. We started the day with a copper spa treatment. We were guided into a gorgeous room covered in copper and two smaller rooms, a caldarium and a sauna. They were secluded so it felt private and cozy, and everything immaculately clean. Unfortunately, the sauna has a major design flaw: quite loud noises from what sounds like industrial machines just above our heads. Noises that even surpassed the calm music. If the hotel ever decides to renovate, please consider moving whatever is making those terrible noises. It really put a damper to the relaxation. Our guide was very kind and had a lovely soothing voice. She seemed quite experienced and knowledgeable. She gave us various products to use to scrub our feet and cleanse our face throughout the session, which was nice. However, it felt very “sale pitchy”. She made a clear effort to mention brand names, asking us if we knew the brands, even brought out brushes that we couldn’t use but just touch and were welcome to buy in the shop. If we are not allowed to use them, why even bring them out? After the first 15 minutes of that, we were finally guided to the caldarium and sauna, where we were left in peace to relax. However, as we finished, rinsed off and made a beeline for the changing rooms in a nicely relaxed state, she actually stopped us dead in our tracks and spent several minutes repeating all of the products she had already introduced. Making us smell the products, showing the packaging and giving us coupons. So, all in all, an experience that kept zigzagging between calm relaxation and noise – both from machinery and awkward sales efforts that made us feel like we paid for a sales pitch, not a relaxing treatment. The day ended with afternoon tea at the equally gorgeous restaurant, 1861. We were seated in one of the “gazebos” to the side, which felt nicely secluded. But that’s the extent of the positives. The food served was not up to par with other establishments serving afternoon tea. We each got 2 quarter sandwiches, poorly cut and assembled, 1 stale scone smaller than a tablespoon, and 3 bitesize cakes. And only 2 of us had it served on the stacked stands often used for tea, while the last one of us just got it served on a sad plate. The tableware had clearly seen better days. Most of the tea pots and cups were cracked, one of the pots missing a part of the lid, and the water bottle had some weird green mossy-looking substance on the inside, so we had to ask to have it changed. So, to sum up, a lovely experience, but with a clear lack of attention to detail that leaves you wi