This was our favorite hotel on our trip to Germany and the Alsace Lorraine area in France. We really enjoyed our stay at this hotel, starting with the check in by Sacha, who was wonderful, and we appreciated his thoughtfulness for arranging a lovely surprise for us, once he found out that we had just celebrated a wedding anniversary. Thank you Michelle for giving us such a beautiful room with it's balcony, outdoor seating and the double set of french doors. The view of the mountains, park and trees was gorgeous. The room itself was luxurious and lovely in it's relaxing shades of green and blues. The king bed was very comfortable, and the bathroom was large with a touch shower. There were thoughtful touches like the the yoga mat (sealed in plastic), the iron and ironing board, an umbrella, and ample storage in the room. The number of chairs and tables scatted around the large room were very convenient. On vacation we love breakfast in bed, and not have to rush in the morning downstairs for breakfast was really appreciated, especially with jet lag. The room service breakfast was delicious and delivered to our room by a wonderful young woman. Our meal in the restaurant was very good. The restaurant is run by a delightful man, and his staff, especially Cora were excellent. The menu had some good choices. We want to thank Sebastian for his professionalism, politeness and efficiency for dealing with any requests we had. Our luggage was carried to our car by Keywan, who would bring a smile to anyone's day, with his wonderful personality. He was very helpful and hard working. We will be switching from Schloss Kronberg, where we used to stay in the Frankfurt area to Falkenstein Grand hotel from now on. Not only does the Falkenstein Grand have more facilities ( the beautiful spa, hiking trails etc), but we also preferred the staff here more than the staff at Kronberg. This is definitely going to be our new hotel in the Frankfurt area. Highly recommend it.
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