Hôtels Thermaux à Kutchan

Sure! Here’s a hotel review based on the points you provided: We booked our stay at this hotel at around 8pm and arrived past 10pm, after the reception had already closed. Despite this, the hotel made special arrangements for a staff member to assist us with check-in, which was incredibly helpful. To our pleasant surprise, we also received a free upgrade to a suite. The suite was spacious and well-equipped, with a living room, kitchen, bathroom, and bedroom. We were provided with a coffee machine along with complimentary capsules, tea bags, and even drinks like cola and green tea. It truly felt like a home away from home. The hotel also offered free laundry services, including the use of washing machines and dryers, with detergent provided—an amazing convenience for travelers. A special mention goes to the general manager, Bang, who was very friendly and accommodating. He offered us a late check-out, especially after some unexpected issues we faced the previous night. The view from our room was also wonderful, overlooking Mt Annupri Overall, we really enjoyed our stay and would highly recommend this hotel to anyone looking for a comfortable and welcoming experience.

I would like to share a few words with you about our feeling of coming back to your Park Hyatt Hanazono hotel from 29/3/2024 to 3/4/2024. We are beginners of skiing, therefore, our first choice is a ski-in and ski-out hotel. Therefore, last year we came to your hotel and we came back again for further improvement of our skiing. We travelled a long way from the airport to your hotel for almost over 3 hours. However, we didn't receive a warm welcome from your hotel by the time we got out of our car. By the time we checked-in, the handling time took much longer than I expected, maybe we all felt tired after long travelling and wanted to go up to our room. Another guest who was sitting next to me seemed to complain about your service to another staff.. When we arrived at our room, only 3 mandarins were put on the table to welcome us but they did not look very attractive. Next morning, the breakfast was as good as last year, because nothing more had changed. But again, not very welcoming. Our dishes were piling up on the table long before they were taken away. That was not the case last year. We asked guest service to fold up the sofa bed as we wanted it to be more spacious. However, I called several to get it done when we came back from skiing in the evening. But we clearly said we could do it when we were out in the daytime. We booked 2 adults and 1 child, however, we could only find 3 adult clothes for onsen. We called guest service to provide us with child cloth for onsen. However, after tidying up, they provided us with another 3 sets of clothes for onsen again. So, my daughter wore oversized clothes to the onsen. It was not like this when we first came here last year. Luckily, on the third day, we met a new and young manager during breakfast, we received a warm welcoming smile for the first time. We chatted for a while and my daughter felt happy with him. Last year, my daughter made some friends here with your staff and learnt some Japanese from your staff. That made her like the Japanese culture and language. Ironically, after folding up the sofa bed, they mistakenly mixed up my daughter white colored soft toy - cinnamoroll - with the bed sheets for the laundry. Luckily, maybe with the help of the young guy, we found it back. My daughter was so delighted, thanks for all your efforts, but however, the soft toy had been shrunk by the laundry machine. The inner tubing was one of our favors in Park Hyatt Hotel, however, it looked obscenity and did not match with the natural scenery and the well-designed architecture surroundings at all. It looked like a facility in a developing country. Next Easter holiday was a late holiday, maybe no more snow for skiing. Originally we had planned to come again with whole families of six for skiing. Maybe it is high time for us to look for another ski-in ski-out hotel, though I have promised the young guy to meet him next year.

Il est un hôtel très bon et le personnel est si aideux et aimables. Ma première fois ici et je l'aime totalement. Le petit déjeuner est vraiment super!! L'hôtel offre un service de pick-up et de décharge privé gratuit. Il est si pratique de faire des courses et de manger à proximité. Recommandez cet hôtel à quiconque envisage de venir et de visiter Niseko !

地理位置不錯，離購物區不遠。房間很乾凈，但每套三房和倆房的套房都有一個沒有窗户的房間，非常悶，感覺睡在裏面有點缺氧。酒店內的餐飲很普通，周邊沒有小小孩兒玩的設施。大孩兒可滑進滑出，很方便。建議帶7歲以下的孩子還是選擇大酒店方便些。

I love it here. Facing mt yotei took a lot kf pictures with it. Its the best for solo travellers might come back here. Although far from hirafu and hanazono ski but theres a shuttle going back and forth for free!! I love the breakfast buffet also. Worth the money.

Stayed here on 20-22 Dec 2023. Location is actually very good, near multiple food options and also just a 7min walk from bus stop. Just that if you are dragging luggage in the snow, it’s not that fun🤣. Room was spacious and comfortable for 2, with the view from the room being a slope with people skiing. Pretty cool. Breakfast was buffet spread of mostly Japanese breakfast food, nothing too fancy but gets the energy in for ski day

Avant tout, les avantages sont : En bas, c'est la salle de ski et le ski en ski. Deuxièmement, l'hôtel a un bus à prendre. Vous pouvez aller à un magasin de convenance ou manger. Vous pouvez également dire à la réception ce que vous voulez. Ils vous aident à réserver la position. Encore une fois, la chambre a une cuisine qui peut manger seuls et manger seuls. (Bien que peu de choix, il est déjà bon) Défauts : Ce type de chambre est trop petit, et vous avez besoin de bagages... Mais le prix est aussi bon. Le petit déjeuner est un petit déjeuner simple.

C'est un hôtel rapide, puis il est allé à côté du champ de neige, et le prix devient énorme. Donc, si ce n'est pas le cas, ne recommande pas. Même 1000 $, je me sens coûteux une nuit. Les évaluations relativement objectives sont les suivantes : La chambre est très petite, mais très proche du jardin de neige. Vous pouvez y aller 3 minutes à pied à la base de Hanazono 308; 5 minutes à Hyatt Park, mais si la neige est tombée, la route semble être à Ninggot Tower. Il y a un autre navire qui vous emmène au centre de bienvenue. La question la plus insatisfaisante est la santé : Il est compréhensible que le Japon ne soit pas totalement nettoyé chaque jour, car les problèmes environnementaux ne sont pas résolus, mais le premier jour de notre séjour, nous avons vu les cheveux secoués dans la cave; Il y a un lait de bain de la pola, un emballage de bois et d'autres emballages de lactosérums totalement différents, ce qui m'a conduit à ne pas savoir si l'hôtel était ou si un autre hôte avait laissé 😔; après avoir nettoyé la chambre, j'ai laissé les empreintes de la personne et je suis allé au lit, mais j'ai pris un truc. Je pense que l'hôtel n'est vraiment que la norme de Samsung. Et le prix est trop élevé.

Je suis si contente d'être ici. La belle vue est belle. Je ne veux pas quitter la chambre. La chambre est particulièrement grande. 🇯🇵 Cela n'est pas facile. Une grande fenêtre de terre est en terre. Il y a une bouteille blanche de neige à l'extérieur de la fenêtre. Il y a une soupe à l'intérieur de la maison. Il y a une machine à laver. Il est assez chaud. Il est assez complet. Nous avons réservé le dîner. Nous avons choisi le style occidental. Le disque est affiné, énorme. Je vous remercie particulièrement de venir prendre notre maître Pirov parce que nous avons fait une erreur. Il a été envoyé à Hilton et ensuite quitté pour le point JR de la ville. Le maître qui a également aidé à prendre les valises avec attention. Le personnel de service ici est enthousiaste ❤️

Good experience except you cant help but feel that they trying to sqeeze every cent out of you (we were charged extra for a cooked egg at the breakfast buffet + there seem to be very few free services. Other than that service was great and friendly