Pulai Springs Resort

My husband put it best in saying we felt like we were sold damaged goods when we booked at Pulai Springs Resorts. I am not in the habit of giving poor reviews but I would hate for others to be misled like we were. The room (3BR apartment) was large but very shabby. Faucet and toilet seat in ensuite bathroom broken, mildew in sink and toilet, towels very old. Air conditioners very noisy and one leaked so badly we had to turn it off in the middle of the night. No dishes or cutlery in kitchen, only a small refrigerator. Furnishings very old and dated. View from our room was construction of what looks to have been a golf course. Also meant for a lot of noise during the day. Many of the hotel facilities are run down or worse, closed, including restaurants, activities and one of the pools. There was also no mention made that Muslim bathing attire was required to use the pools so we were unprepared and unable to use pool as a result. Had lunch from the à la carte menu at Cinta Terra which was quite tasty but had to leave the resort to find dinner options as only restaurant open was a high end Chinese restaurant. Breakfast buffet was ok Location is very remote which would have been fine if the resort had been operational. But with so much closed there was nothing to do. We ended up checking out after only one night we were so disappointed It is a very forgotten and neglected place kind of reminiscent of the resort in The Shining. I would avoid booking here!

The best short escape for my family. Very cozy environment, nearest facilities. Very good experience here.

Great staying for relax in medeka day,swin in great pool and wonderfull jakuzi.