Avis : Mid Valley Megamall View Southkey Mosaic 3BR 2FREE By Natol

Réponse de l'établissement: Thank you so much for your kind words! We're glad to hear that the space was perfect for your family of 6 and that the check-in process went smoothly. It was a pleasure to host you, and we hope to welcome you again in the future!

Réponse de l'établissement: Thank you so much for your wonderful review! We’re delighted to hear that you found the check-in/out process seamless and that you enjoyed the comfortable and clean rooms. It’s great to know the space was ideal for your family. We truly appreciate your kind words and look forward to welcoming you again soon!

Réponse de l'établissement: Thank you for your feedback. we prioritize cleanliness at all times. However, the presence of ants may occur if food or sweet drinks are spilled or left uncovered during your stay. We kindly advise keeping food properly stored to help prevent this. If needed, we’re happy to assist with additional cleaning.

Réponse de l'établissement: Thank you for your feedback. We’re sorry to hear about the ants and apologize for the inconvenience caused. we do our best to maintain cleanliness at all times. However, ants may appear if food is left out or spilled. We appreciate your understanding and will continue working to improve our guest experience. Thank you again for staying with us.

Réponse de l'établissement: Thank you for your feedback. We sincerely apologize for the issues you encountered during your stay, including the cleanliness of the toilet, the leaking above the toilet bowl, the WiFi connectivity, and the condition of the towels. This is not the standard we aim to provide. We appreciate you bringing these matters to our attention, and we will take immediate action to resolve them. We’re sorry your experience was not as expected and hope to improve for future guests

Réponse de l'établissement: Thank you very much for your kind feedback! We’re glad to hear that the room was nice, clean, and conveniently located near amenities. It’s great to know it suited your big family well. We truly appreciate your recommendation and look forward to hosting you again soon. Thank you

Réponse de l'établissement: Thank you for your kind feedback! We’re glad to hear that the accommodation was acceptable and that our staff communicating via WhatsApp was kind and responsive. We truly appreciate your support and recommendation to others. We look forward to welcoming you again in the future!