Avis : Best Western Plus Kelowna Hotel & Suites

Amazing stay. Great location. Yumm breakfast. Will visit again for sure.

We had a wonderful stay! Very quiet location and we especially enjoyed the lower level room opening into the beautiful grassy courtyard area. A short walk to the pool and hot tub! And the breakfast was simply delightful. All the staff were friendly and we would like to commend the fine, professional and helpful staff at the front desk - always a smile that made the day bright! Thanks so much!

I reserved a room with kitchen. It is very convenient for my family. We enjoyed cooking our meal in the room. This is the second time I stay in this hotel. I like the location. If the breakfast can have more choice, it would be better.

Close to the mall, awesome breakfast.

We stayed here for a night and our experience was quite amazing with all facilities. Their dining area was quite spacious and can accommodate high number of people as well as have much more food options than other hotels.

I was forced to leave the second night due to extreme bed bugs attacks

Clean and tidy

I would give a zero stat if I could

Service was great, Front desk people were helpful. Got a nice room with mountains and lake view 👍 Breakfast was good too. Will happily stay again.

The staff was nice and it’s handy to have a breakfast bar included in the price. It was a nice experience in a convenient location. Great view from the tower we watched hot air balloons going by and the Snow Birds!

Upon checking in about 10:00 pm, I was asked for my credit card. I handed it to the receptionist whom then confirmed hed put the charge of room plus deposit on the card. I advised it was prepaid via trip advisor, but he insisted on charging the card. It was late in the evening so I let it be. Then I found out I had to roll the trolly outside around half the hotel in the cold wind and up a ramp to get to my room. It would’ve been a great help if he would’ve offered to help me pull the trolly up 3 stairs directly behind reception so that I could get to the same room approx 4 doors down the hallway. Pool was under construction. I needn’t say more. I receive a call in my room from desertion asking me to go back to reception as they made a mistake in charging my card and needed to reimburse the room rate. I needn’t say more.

Bad service Please return my money

房間很好到店升級了套房，有客廳廚房解決了吃飯的大問題，感謝攜程旅行，設施齊全，環境衞生很乾凈整潔服務很專業優秀！點贊

泳池、早餐都非常好，但剛好碰到假日、全店入住滿員，周圍都是人、下次來Kelowna還會住這家，在主幹道入口處，非常方便。