Peaks Place(Peaks Place Apartments & Spa)

Overall excellent experience during our stay in this place. The apartment was super clean, spacious, silent and well equipped. The staff was lovely, always helping, had prepared my prerequisites for my special diet. We could leave the car in the parking the last day and enjoy the full day of ski. The shuttle service runs so often, this is perfect.

We spend one week in 2 bedroom apartment. Very good quality of everything! Equipment of the kitchen was excellent. All what we needed. 3 ski lockers for apartment was very comfortable! Additional room for luggage and different things was very useful. Very helpful stuff! 2 bathrooms was comfortable for our family. Saunas was nice and jacuzzi was the best ( possibility of self massage after skiing was wonderful). Hotel was very clean. The best hotel-apartment for skiing I’ve ever been.

Peaks Place is not a hotel, but an “apartment hotel” It reminds me more like a timeshare property that offers you a kitchen and dining area which has all the appliances you need a dishwasher, an oven, an induction stove top, and a fridge with a freezer compartment. You also have a kettle, a French Press coffee maker, pots and pans, crockery, and cutlery. As a bonus, you can borrow the fondue and raclette sets from reception. There is access to a washer and dryer in the basement near the parking garage. The well-designed modern apartments have spacious living areas and large balconies that overlook a gas station/convenience store (an actual bonus) with built-in automatic shades plus window coverings to completely black out the rooms if you intend to sleep in. The 2.5 Apartment rated for 6 people would be most comfortable with a max of 4. As the dining table had only 4 chairs, a sofa, and a pull-out bed in a sideboard but our room did not have the two side chairs as represented in the pictures. The bathroom was well-lit and had a shower/tub combination. The water temperature was the hottest ever which was a plus. There was a large hallway closet for coats, shoes, and other stuff. The main bedroom also had a large storage area. The Staff - Minimal staff with front desk hours up until 10 or 11 pm. Therefore, if walking through the lobby after reception leaves it is a ghost town and a little odd when compared to a full-service hotel. The check-in process takes some time as Marina is very thorough in communicating all the details which are all extras: Parking, Breakfast, and need to decide the night before by 8 pm, and the cleaning fee. Additionally, info about the heated ski locker (Which does not accommodate your boots) includes glove warmers plus details about the Wellness Center/Gym. The Wellness Center has two saunas, a pool, a hot tub (More like a warm tub and no button to initiate the bubbles as automatic?), and a steam room. Unlike other ski destinations, this hot tub is large and can easily accommodate 16 people but no alcohol or drinks as its inside the wellness center. During our stay, while using the sauna, a staff member added water and using a towel whipped the newly created steam toward us creating a very special wall of heat towards us which was really awesome. It is a 15 - 20 minute walk to the gondolas. There is a small gondola that takes you to a 6-person chair that takes you to Crap Sogon or takes the large 14-person gondola operated every 15 minutes direct to that mountain station. There is also a 6-person shuttle that operates every 5-10 minutes. PROS - Easy booking through multiple booking sites found through Travelocity provided the same benefit or cheaper depending on the booking sites' loyalty programs. Honestly, we would have booked at the neighboring apartment complex but their you delt directly with owners who mostly did not take credit card and only bank transfers and as a US citizen foreign t

We stayed in a 2.5 room Apartment which sounds misleading. It is actually a 1 bedroom with a pull out single bed hidden in a sideboard in the main living area. I guess someone could sleep on the couch too but that would be very crowded. It was perfect for 3 of us. Tons of closet storage and shelving, plus a large walk in room to store luggage and extras. The bathroom was a good size and large tub. Water was extremely hot which I loved. The ski lockers downstairs were nice to have and warm at night. The kitchen is equipped with almost everything you need - I understand the establishment wants to contribute to sustainability with only providing liquid hand/body soap (bring your own shampoo/conditioner/lotion), but it would be nice to have tissues or napkins/paper towels for the kitchen. I then found it strange that there was not anywhere to recycle plastic and cans which just ended up in the trash. If you don't stop at the grocery before arriving, the Coop across the street at the gas station is convenient and has almost everything you might need (albeit at a price, it is still cheaper than going out to dinner). It would have been nice to the property to include cooking oil so we would not have to buy a large bottle and only use a few drops - which is wasteful. There is paid laundry near the parking garage, but the way the property is set up is a bit annoying if your room is in the other tower, you have to take 2 different elevators and walk a bit to get there. It would nice if they were in the room - especially since all of your stuff is wet after skiing. It would also be nice if they had English instructions for the machines and kitchen appliances since the European symbols are not ones I have seen on US appliances and it took a while to figure out how to use. The wellness area is good. The pool is a decent size and whirlpool is huge - although not very hot. Yes, there were kids there during the hours they were not supposed to be, but there are no employees minding the area. The saunas were great but the only towels are in your room, so be sure to bring them with you. If you want a massage you have to book a day in advance. There is not a masseuse there full time. Front desk employees were very nice, but leave at 10pm so hopefully you don't need anything between 10pm and 7am. There is a bar in lobby but I never saw anyone working at it or hanging out there. Location is great for skiing and the shuttle to the lift is frequent. Many walking trails nearby. There isn't much else to do, unlike Flims which as many more shops and restaurants. Just remember this is a hotel/apartment in Europe. It is not full service and English is probably not their first language so be patient and enjoy the fact that you are lucky enough to visit such a beautiful area!

Really enjoyed our stay, confortable appartement and fully equipped, Coop Pronto in front, pool accessible for kids, SPA area, nice restaurant (book it!), shuttle to the slots every 5min. Only down side is the traffic noise as each apartment is facing the main road, however once the windows are closed it’s really ok. Not cheap but I recommend it.

A very bad trip. Weak staff who apparently do not want to work;) Receptionist Marina did not inform us about the need to report breakfast until 8 pm at check-in. We requested breakfast at 9 pm without being informed about it, Marina was very rude and told us to go to the kitchen to get breakfast ourselves. She said that she does not work in the kitchen and is only a receptionist, let me remind you that the profession of a receptionist is to help the guest. The first day at breakfast the waitress said we only pay 20 francs per adult nothing more. At the third breakfast we were charged more than 30 francs too much. We went to ask why with a good attitude. The waitress went to ask the manager Daniel he came to us and started yelling at my sister it was outrageous and ridiculous. He finally calmed down, despite previous pleas for him to calm down. On the last day when we left, we checked out and paid the bill not settled and left. Our driver who came to pick up the luggage a few hours later was not allowed because suddenly there was one more bill to pay. Scandalous that the receptionist can't do check out with customers. Of course we paid but the whole stay by the staff passed very badly and I do not recommend this place. Lack of willingness of employees to work and aggressiveness :) Another good example was that both we and our driver waited for the receptionist for about 30 minutes a few times during the trip because there was no one at the reception :))

Watch out for overbooking. They cancelled our 4.5 room reservation 5 weeks before our vacation and they proposed us a 3.5 room apartment instead for a discount that wasn't convincing enough for me. I can't recommend a place that overbooks.