Our experience was completely at odds with the rating of this place Positives first - the location is great, it is quite in the middle of the town. But frankly, in a small town, it doesn't count for a lot The place is mostly like a lodge and the service staff behave similarly - apathetic and uncoordinated. Anything we requested, we had to remind them a couple of times. There is no power back up - if the power is out and you need hot water, you have no choice but to wait. Water supply is erratic - it went out in the morning when we needed it and was not back until an hour later when we left. Apparently, the motor takes time. We requested a jug of water (there are no mineral water bottles in Lachung) and got one with a few dirty coins in the jug. Windows don't close properly, and you have to pay extra for an electric blanket - given the general hygiene around the place, we simply didn't take it. Best to carry your own toiletries - they just provide a small bar of Lux soap, and you need to request specifically for towels. We had booked 2 rooms, and one of them was quite smelly.
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