Hôtels près de Parc Waterfront, Kelowna

We had a great stay! The staff were so friendly and polite, and the hotel was very clean and tidy. The free breakfast was tasty, and the shuttle bus made everything super convenient — especially for visiting our son at UBCO. We stayed two nights and would definitely come back.

The hotel was extremely busy, as it was a holiday weekend. The state of the hotel definitely showed an increase in volume and turnover. Our room, the entranceway, and the bathroom floor had white marks all over it. At first, it looked like a child walked into paint and then ran in and out of the room. However, with the smallest of elbow grease, I was able to remove most of the marks from the bathroom. In doing so, it looked more like dried oatmeal, but I couldn't be sure. My point is that it was impossible not to notice this mess and that someone made a conscious decision to leave it in this manner. They did this, knowing that it was a long weekend and that guests would be paying in some cases double what they normally would pay. At these prices, with taxes,fees, etc, we were over a grand for 2 nights. At these prices, you do expect the rooms to be in pristine condition. We had spoken to a staff member delivering towels to a nèar by room. He informed us that he would speak to his supervisor and that someone would be up shortly. At this point, it was late and we were at the end of a solid week of moving. We needed sleep more than anything. To the best of our knowledge, no one tried to reach us in regard to this issue. This is a beautiful hotel. However, more needs to be done to keep it that way.

Clean Rooms, Swimming Pool and Hot Tub and Very friendly Staff and Great Food

Nous avons eu un check-in tardif en raison de notre arrivée tardive. La fille au comptoir front était très gentille et utile. Nous appréciions pouvoir monter le matin et avoir de grandes choix pour le petit déjeuner! Nous avons déjà été ici, et nous allons certainement rester ici encore !

L'hôtel était super, nous avons apprécié notre séjour. La chambre était spacieuse, lit confortable, belles culottes et serviettes. Les toilettes étaient un peu trop petites, nous avons demandé plus et ont été fournis immédiatement. J'ai absolument aimé le territoire et les piscines chaudes et tubes chauds, ces sont étonnants!  La seule chose est les restaurants sur la propriété, même si le menu est assez bon, les plats n'ont pas goûté grand, nous avons eu deux petits-déjeuners et deux dîners, et nous avons commandé des choses différentes chaque fois, mais encore. C'est peut-être nous, mais une note, vous voulez peut-être manger ailleurs.

Hotel is newer so feels fresh and clean. Our room and bedding had a bit of a stale smell, I asked to have the pillows swapped after the first night as I immediately noticed the “greasy” smell when I went to bed. Although they exchanged the pillows, the second set was no better so I sprayed them with some aromatherapy I happened to have on hand. Overall nice hotel, front desk staff could be more friendly and professional, but not a big problem.

The Dilworth Inn is an older hotel and our room appeared dated. The fixtures and fittings were old fashioned and the carpet was well worn. Having said that, it was clean and comfortable. Everything worked and there was a modern TV. There is a pool but it was unavailable during our stay. The hotel is a long way from downtown Kelowna and the lake front. It isn't really walkable and car parking can be expensive downtime. We paid $25.60 for 3 hours near the Japanese garden...ouch! There was plenty of choice for breakfast but all cutlery and crockery, mugs and glasses were disposable, which seemed very wasteful. Maybe that's how they are able to offer attractive room rates. All in all, not a bad choice for people on a budget.

Hotel is a good value The new tubs are so slippery I’m surprised that there have not been several accidents no mats on the tubs but was surprised to see a sign on front offering a mat if requested -that’s a safety issue to me

Our stay was generally okay—clean room and expected service—but nothing particularly memorable. One issue stood out: we were asked to stop using the pool at around 9:30 AM because we were told it only opens at 10. We respected that, but just minutes later, another guest used the pool at 9:37 AM, followed by a family with two kids before 10 as well. It felt inconsistent and a bit unfair. A clear and consistently enforced policy would’ve avoided the confusion and frustration. This small incident left us with mixed feelings about the stay.

Les installations de l'hôtel sont relativement anciennes, mais le cadre environnant est assez bon, le petit-déjeuner est correct.