BBonus Tawan1. The room I got was a standard room on the ground floor without windows which, in fact, the hotel should inform about on the room's description.
2. After entering the room, the tables and most of the furniture were a bit dusty, and the air condition had problems which required three staff solving it.
3. The duvet did not have a cover, so it looked a bit worn out.
4. After using the bath, water dripping from the geyser lasted for a while.
5. After complaining about the room, the manager, Suryakant Pandey, and his staff, Gauraf, showed their responsibility and promised to upgradte my room on the next day.
6.However, the day shift didn't know about it and insisted me to stay at the same room until I claimed about the prior upgrade from the night shift manager.
7. Luckily, the changed.
8. On the following day, the maid forgot to clean my room but the hotel owner was there and ready to get everything done.
9.The best thing of the hotel was the service that the night shift manager and his team helped me and understand what the customers wanted.
10.All in all, apart from the cleanness and readiness of the room, the hotel was just OK.
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