Serenusa Resort

Ottima struttura. Il personale è molto gentile. Gli animatori sono molto bravi e professionali. Ole'!

Il soggiorno al Serenusa Village è stato fantastico. Il villaggio è sul mare ed è ha ben 3 piscine (una grande centrale, una piccola attaccata con scivoli per i bimbi e un’ altra dove poter fare nuoto). La pulizia delle camere e dei luoghi comuni rende il villaggio molto confortevole. Il mangiare è veramente buono e c è ogni giorno una varia scelta sia se si vuol mangiare carne sia pesce. Il mare si può raggiungere da una scala in legno dal villaggio stesso e gli ombrelloni sono assegnati. Nella spiaggia c è un ristorante che non ho provato perché ho preferito il buffet e c è anche un ristorante “il gusto” che non ho avuto modo di provare. L’animazione è sempre presente, ma con discrezione.. organizzano tante attività e ce n è davvero per tutti i gusti! Ho soggiornato per una settimana con il mio compagno! Ve lo consiglio!

The first question to ask is: "Would I return here?". The answer is yes. There are pros and cons as in everything. Pros: 1) The village is very well kept with a lot of green areas and beautiful flowers 2) The staff team is amazing. They entertain the tourists in everyway possible. They sing, they act, they dance, they take care of your kids etc. Asia especially makes the gym experience very special with her superlative jump fitness classes. 3) The village offers the possibility to leave your kids at the Serenino, which is a kids club where kids older than 3 can enter and be assisted/entertained by the dedicated staff 4) Every evening a show is scheduled at open air theatre. Musicals, commmedy, singing of very good quality. 5) The buffet is good quality. Cons: 1) The sea is not the best. 2) The rooms are fine but not up to a 4 stars structure. 3) The check in procedure is messy and very crowded.

Good for a week but not longer as the same activities and menus then repeat. Quite good food as long as you don't mind eating in a noisy school-lunch Hall environment. Beach is good but busy, and there are some good activities for kids. Stupid cashless system at the bars that is totally inconvenient, and it is virtually impossible to leave the resort without renting a private taxi. Don't go to licata nearby as it is a total dump.

We are not casual visitors of resort style hotels but this hotel reminds me why is so. 1. Despite the reaction of hotel itself about language expertise I had difficulty to get somene to understand me except reception. I ended up waiting and carefuly lookin at the bar when the one that atleast understands english shows up.. and being ignored several times. i definitely do not recommed visiting when you do not know italian.. It will literaly destroy your experience 2. I bought this reservation with all inclusive package because I didnt want to walk around trying to find best place to eat with my pregnant wife. But waiting 25minutes for 2dc of coca cola here in peaks was far away from insane. not saying about time limitations of they called all inclusive package. When you have to pay for everything after 9pm - 3.2e for 2dc not properly filled beer. Tap water Is not drinkable according instructions and they will not provide bottles of water after you drink the one we found in the room. So basicaly at night you can go 300m for closest bar to have fresh water or fill your own bottle during day which is against rules. We love italian cuisine and we are visiting Italy atleast twice a year but I would say it was below average. 3. Everywhere you can find information about how ECO they are trying to be. Which from my perspective is only when it saves operational expenses, like cheapest toilet paper etc :). When you want to be ecological start with waste separation at least oh my god. Every drink is served in 2dc plastic cup.. because lack of english i was not able to get bigger cup so we as many other guests ended up with requesting multiple counts of drink.. because of insane waiting times Ive seen people taking like 20beverages served in plastic cups. And of then mixed with the rest of the waste. But for sure location is beautiful :)