Ivy House Hotel

Awful. A complete mis-sell. Booked the "Deluxe" double .. Two people could not fit comfortably in the room. The bed took up the whole space and was pushed against the wall so you had to crawl across it. The ensuite, well... The covered under my stairs is bigger. It was filthy grimy. I couldn't walk in there. The atmosphere in the room was damp like the sheets were still slightly damp it was just awful. We booked to see a show in the West end that evening and said to one another there's no way we can get ready in this room there wasn't any light and the mirror was being held against the wall by the bed so he couldn't even see in that properly. We left after being there 15 minutes. We told them on reception we couldn't stay there and we put the keys in the box. I had to Google hotels and we ended up staying at Travelodge Fulham which was bright, airy, clean spacious and provided a sigh of relief all for £86. I have emails the hotel twice to request a refund but so far have been ignored. Save your money and pay extra. This place is only best to be avoided

The worst hotel I have ever stayed in. The mattress was sunken and broken with holes in it, carpet was filthy. Water and damp running down the walls, paint peeling off the walls and cracked plaster on the floor. It was so small there was hardly any space to fit a suitcase. I was sent to the basement. In a pokey hole. The only plus side is that the shower was hot. I never tried the breakfast. I didnt even want to bother. I got no sleep for two nights because of the broken bed. My glasses fell down the side of the bed. I put my hand down the side of the bed to get them. A chunk of brown, wet sticky dirt stuck to my hand like poop, from down the side of the bed. Once I fished them out, I ran to the bathroom to scrub my hands. I put up with it, without any complaints, because I was visiting an art school and was only there for two nights. But I left at 6.30am on check out day. Didnt want to stay there another minute. May have to visit London again. But this hotel will not be where I'm staying. Im not putting myself though a hotel like this again. Dont put yourself through this people, you deserve better.

Worst experience of my life, this is a right SCAM. Not only the room "deluxe single room" was SHOKING, dirty, mouldy, the carpet was nasty, the walls crumbling I also found a lovely worm crawling on my bed. Nasty, no one to help no refund offered. £80 a night I could have stayed in a luxury hostel

The worst place on earth! Avoid at all costs! The hygiene is beyond the worse I seen. Got to the door, couldn't get in. Eventually someone come to the door. In reception, like something from a scene of only fools and horses, get the key, told to go downstairs to room 15. Feared for my life. I thought I was about to head down towards some dark dungeon. Plaster hanging off the walls.bhenryntje hoover staring at me, carpets in reception and all down stairs were black stained. Got into room, dodgy lock, the room stunk. Bathroom if you can call it that was like a wardrobe, filthy toilet and shower, worse than a public toilet. Backyard was like that of an industrial estate. It was by far the worse experience of life. I slept in my clothes for the fear of catching something. AVOID!

Were to start had to wait outside in the rain no one on reception and gave me my key and told me I was downstairs in room 14 quite possibly the worst room I have ever stayed in filthy carpet plaster coming of walls very tight room and being a large guy hardly any were to moth no table no hangers and only one towel and nothing to dry my hands with luckily bought a spare towel with me never cleaned why I was there and you have to sleep with windows closed or the trains will keep you up all night if you are looking for somewhere in London that is not too expensive you to a hostel a million times better than this excuse for a hotel book here at your peril