Évaluations de The Waldorf Hilton, London

L'hôtel est très bon, mais la chambre n'est pas grande, l'emplacement est très bon, l'attitude du service n'est pas mauvaise, l'évaluation globale est correcte, c'est un hôtel relativement satisfaisant et il en vaut la peine.

L'hôtel n'a même pas de brosse à dents... La réception m'a dit qu'elle était épuisée la veille et m'a suggéré d'aller au supermarché pour acheter une brosse à dents

Un très mauvais service ! Hôtel délabré et vieillot ! Samsung au mieux ! La chambre est super petite, super cassée et rien ! Les réceptionnistes noirs de la réception sont très agressifs, ils ne ressemblent pas du tout au Waldorf Astoria quand ils commandent à manger, même pas au Hampton by Hilton ! Le design de l'hôtel est désordonné et je ne trouve pas ma chambre après avoir marché pendant longtemps ! Très très regret d'avoir séjourné dans cet hôtel ! Ne vous y trompez pas, ne venez pas ici pour pas cher ! Le premier jour est de 2k, et le deuxième jour passera à 4k pour vous !

Très bien situé, les installations sont correctes

Absolutely fantastic hotel. The service was outstanding throughout our stay. Our check-in experience was quick and easy and Tyrone was brilliant. He ensured we knew everything we needed to know for our stay and made it a really positive experience for us. The staff were all very friendly and overall I would definitely stay here again.

Everything was good had to que 15 mins for breakfast but i think that was cos it was so busy staff were great

Staff at The Waldorf are incredibly attentive to any / all needs. I asked for a later checkout and plates for food early in the morning after a night out and they accommodated that for us. The hotel is placed in a prime location, just a stones throw from Covent Garden and about 28-30 minutes walk from Regent Street. The hotel is only accessible by key card after hours; to ensure guest safety. Amenities in the room included an iron and board, kettle, drinking glasses and coffee / tea cups. The shower had fixed shampoo, conditioner and soap dispensers. The mini bar was fairly priced for central London, but hadn't been cleaned (hence the slightly lower score on cleanliness). The air conditioning dried my throat out throughout the night, but turns off automatically if the window is open, so had to deal with that / just had water next to the bed throughout the night. The downstairs bar had a great atmosphere and boasts a large menu. Great for a late nightcap. Overall the experience was great. Our Queen room cost £179.00 for the night (excluding breakfast). I was offered two forms of upgrades. A larger Queen Room with breakfast included was only an extra £40.00, and a Kings Suite with access to the executive lounge and breakfast was £80.00 extra.

Very friendly staff. Good location. Didn’t get room cleaned after one night which was a bit strange.

Stayed here on several occasions when we visit London The hotel is alway spotless Great location Breakfast is fabulous Dinner was good too. little dessert to finish 😊

Air conditioning in room wasn’t working put a fan in but it just kept the room so hot all the shampoo and conditioners in bathroom empty no hair dryer room was average for a 5 star hotel

It is wonderful hotel neer to King’s collage

Nice and welcoming staff. Decent overall. Sufficient lighting & air conditioning.

Brilliant location in the middle of theatres and very close to the Toysl opera house. Very friendly, obliging staff.

Lovely hotel and very helpful friendly staff