Hôtels de luxe à Kandy

« 位於山上的別墅式酒店，房間自帶泳池，整體酒店的環境非常棒！尤其是餐廳的晚餐強烈推薦，9道斯里蘭卡本地食物，配有專門的廚師和音樂演奏，價格稍微偏貴。 »

« 地理位置很好，離佛牙寺很近，傍晚聽得到寺廟的誦經聲。有專人負責一個房間的所有需要。晚餐和早餐可以選擇在方便邊上享用。 »

« This hotel is lovely and modern. We only stayed for one night but the experience was very pleasant. The room was clean and modern. The pool was great, it was warm and they also had a well equipped gym. The breakfast buffet was also very good! They had a variety of dishes and staff were attentive! »

« I recently had the pleasure of staying at this wonderful location and I must say, it was a nice place with outstanding scenery. If you enjoy a mountainous vibe, this is definitely one of the best spots to visit. The food was quite good, and the garden was absolutely beautiful. I especially appreciated Mr. Yoga, who guided us through the gardens and provided excellent support. One thing to keep in mind is that there are no elevators (only stairs). We stayed on the third floor and while the view was lovely, we did encounter some mosquitoes inside the room. »

« C'est l'une des plus anciennes marques du Sri Lanka. Il y a une légère odeur de moisi avant d'allumer la climatisation. L'odeur est moins perceptible après mon retour, une fois la climatisation en marche. L'ambiance est super ! »

« I would like to report an incident that happened in the restaurant. A large and arrogant staff member refused to let me sit at a larger table, saying it was reserved for four people. After our conversation, he deliberately placed a “Reserved” sign on the table. Since no guests arrived, I later asked him again and he said the four guests would come at 21:30. However, the restaurant closes at 22:00, so this explanation did not make sense. In fact, no guests ever arrived. When I asked other staff members for his name, they told me it was Sammy. I was very disappointed by this dishonest behavior. The front desk staff at this hotel are excellent, so it is unfortunate that this experience in the restaurant left such a negative impression. I visited this hotel as part of a preliminary inspection for a group tour. However, since there is a staff member who would casually lie to guests, I cannot guide my group to a hotel with such dishonest service. Therefore, I have decided not to include this hotel in our tour plans. »

« Situé à flanc de colline, l'hôtel offre une vue imprenable et est entouré de montagnes, de forêts et de rivières, ce qui en fait un lieu idéal pour se détendre. Le personnel est accueillant et offre un excellent service. Les chambres et la réception sont séparées par un passage séparé, garantissant calme et sécurité. La piscine extérieure est accessible depuis les chambres. L'hôtel est situé à proximité du centre-ville, nécessitant un taxi ou un tuk-tuk. Les transports en commun peuvent être difficiles d'accès, car le trajet dure environ 15 minutes. »

« L'emplacement de l'hôtel est exceptionnel, juste à côté du Temple de la Dent. C'est également un hôtel historique de Kandy, et apparemment un lieu prisé des Sri Lankais pour leurs photos de mariage ; j'imagine donc que le séjour y est parfait. Il semble être un choix populaire pour les circuits de groupe organisés par des agences de voyages japonaises. Le petit-déjeuner offrait un choix très varié, et il y avait même une cuisine ouverte où l'on préparait des hoppers sous vos yeux. Cependant, les installations de l'hôtel semblent assez vétustes. Dans ma chambre, le mitigeur permettant de passer du robinet à la douche était partiellement cassé, il n'y avait donc pas d'eau chaude. J'aurais pu demander à la réception, mais comme je voyageais seule et que j'étais déjà déshabillée, je n'ai pas voulu me donner de mal et j'ai donc utilisé de l'eau en bouteille. »

« kandy 傑特威畫廊酒店 安靜舒適的休憩之地，服務細節有待提升 入住了Kandy的傑特威畫廊酒店，總體來説是一段令人放鬆的體驗。 酒店的房間寬敞明亮，配有陽台，我很幸運地住到了正對泳池的房間，視野極佳。房間的舒適度很好，每天早上醒來，推開陽台門，眼前就是泳池和遠處的大自然，十分愜意。酒店靠着斯里蘭卡著名的馬哈維利河（Mahaweli River），周圍的生態環境非常好，空氣也非常好。經常能看到各種鳥類和鷹，非常適合喜歡安靜和親近自然的人。 泳池是我最喜歡的部分。幾乎全天候開放，清晨或傍晚游泳時，感覺整個泳池和天地都屬於我，讓人倍感放鬆。餐廳也正對泳池，用餐時既能享受美景，又能感受到自然的靜謐。每天早餐後，我都會坐在平台上看書或處理工作，氣氛安靜，温度適宜，回想在整個斯里蘭卡20多天的旅程中，這裡是為數不多讓我能安心讀書的地方之一。 酒店距離市區較遠，可能對希望探索Kandy市區的遊客來説有二三十分鐘的開車時間。其次，服務細節的專業度還有提升空間。例如，入住時有服務人員表演當地舞蹈，但明顯有些敷衍。之後，酒店安排了一位專屬服務員，並遞給我一個手機供隨時聯繫，但她的服務顯得比較生疏。例如在房間時，我問窗簾是手動還是電動的，她回答是手動後，演示了一下又拉開了窗簾，而當時已是晚上6、7點，天色完全黑了，完全沒有打開的必要。同樣一位服務員，每天早上吃早餐時，都會問我要吃什麼。我説吃麥片時，總會問是加椰糖漿還是蜂蜜，而我連續四天都選擇了椰糖漿，但每天還是會被重複詢問。都是小事，但也可以看出服務更多是一個形式。 總的來説，Kandy的傑特威畫廊酒店是一個適合放鬆和親近自然的地方。它的房間、泳池和周圍環境都很好，性價比也高。如果能在服務細節上進一步完善，主動、貼心地去服務，整體體驗會更加令人滿意。 A Peaceful and Comfortable Retreat, but with Room for Service Improvement I stayed at the Jetwing Kandy Gallery during my visit to Kandy, and overall, it was a relaxing experience. The rooms are spacious and bright, with balconies. I was fortunate to have a room overlooking the pool, which offered a fantastic view. The room was very comfortable, and every morning, I enjoyed waking up, stepping onto the balcony, and soaking in the tranquility of the surroundings. The hotel is located by the famous Mahaweli River, and the natural environment around it is excellent, with frequent sightings of various birds and eagles. It’s a great place for those who love peace and nature. The pool was my favorite part of the hotel. It’s open almost all day, and swimming in the morning or evening felt like having the entire pool and sky to myself, a truly serene experience. The restaurant also overlooks the pool, and dining there offers both visual and sensory enjoyment. After breakfast each day, I would sit on the terrace, read a book, or work. It was quiet, and the temperature was perfect—not too hot. This hotel was one of the few places during my 20-day trip in Sri Lanka where I could truly relax and enjoy some peaceful reading time. However, the hotel has some shortcomings in its service. First, it’s located quite far from the city center, which might not be convenient for those looking to explore Kandy. Second, the quality of service felt unrefined. For example, upon check-in, staff members performed a traditional song and dance, but it felt half-hearted. Later, I was assigned a personal service staff member and given a phone for direct contact. However, the staff member seemed inexperienced. For instance, when I asked if the curtains were manual or electric, they demonstrated how to close them but then reopened them, even though it was already 6-7 p.m. and completely dark outside. These small details reflected a lack of polish in the service. Another minor issue was at breakfast. Every morning, I chose cereal and was asked if I preferred coconut syrup or honey. I answered “coconut syrup” every time, but the staff still asked me the same question every day. While it’s a small matter, it suggests room for improvement in their service process. Overall, the Jetwing Kandy Gallery is a great place to relax and connect with nature. The rooms, pool, and surrounding environment are excellent. If the hotel could enhance its service details, such as being more attentive to guests’ habits and preferences, the experience would be even better. »

« Looking for a beautiful restored estate home with impeccable service and delicious dining? Choose Taru Villa!  We spent three days exploring Kandy and neighboring region. The hotel is tucked behind some commercial buildings, but once the gates open and you move up the driveway, it all fades away. The hotel is elegant with an attention to details. Each space is carefully arranged to make you feel comfortable.  The staff are what really makes Taru Villa shine. Led by the hotel manager, the staff are welcoming and warm. You couldn’t ask for anything more. The food was excellent. The conversation was even better. We highly recommend to anyone. Well done Taru Villa, well done! »