Palacete de la Almudayna

Je n'ai reçu aucun email pour m'enregistrer en ligne, ni aucun lien, il est important de le faire avant.

L'emplacement de l'hôtel est très central et bien situé, bonne propreté et bon rapport qualité prix. Avant d'entrer dans l'hôtel, Marisa, du personnel de l'hôtel, nous a merveilleusement aidé par téléphone et nous a expliqué comment s'enregistrer en ligne, car dans cet hôtel cela se fait de cette façon (quelque chose que Trip.com devrait expliquer et n'est pas indiqué).

Très calme the.hospedaje.

Great place to stay. It is very simple, but super clean and comfortable. I was expecting much less for the price I paid. Thank you very much. Also they were available by phone all the time and ready to help.

The guidance was very torturous, and there was no explanation in advance that online check-in was required. After arriving at the hotel, we waited outside the door for a long time. There were no employees inside the hotel, and there was no front desk. It was not until we found their nameplate that we contacted them via WhatsApp. Although there is an elevator, we had to carry our luggage up to the first floor. The room was very small and it was difficult for two people to move around after unpacking our luggage. We requested a single bed in advance, but it was not provided, and there was no hairdryer. The only thing worthy of praise is that the room hygiene is good.

預訂時在網上所看到的建築物並不是酒店的外貌，所以需要更多時間才可以找到它！當時酒店大閘關閉，以為它結束營業，後來在側邊找到一個小盒，裡面有酒店咭片，上面有一個WhatsApp 電話，加入手機後，終於可以聯絡到負責人，所謂「貴賓登記入住服務」是用Whatapps 教我們怎樣做線上入住登記，我們要站在大閘前面，用咗幾十分鐘才可以完成所有手續，得到大閘密碼和房間編號！綱上說「非24小時前台服務」其實是沒有前台服務！房間沒有水杯、吹風筒和冷氣機！負責人話每兩天才清潔房間和換毛巾，但我們住了三日都沒有這些服務！我們訂雙床房，結果只有一張大床房！

有好的招待員