Hostal Berlin

Stayed here for a conference, the weather was very hot. Each day I returned to my room to find the air conditioning turned off and the window open. I asked that they not do that, but did it anyway. One night there was a huge bug on the wall in the hallway and I didn’t want one ending up in my room. There was a water issue, it was turned off at the street for repair. I had stopped in to shower after having been out all day in the heat, to get ready for an event in the evening. I was informed that there was no water, and I kind of freaked out. Told the guy I was sweaty and smelly and had to shower and was my hair for an event. It wasn’t his fault, but it was an issue. He gave me 2 huge bottles of water. Have you ever tried showering having to use one hand to pour and control the amount of water you use? Not easy. Plus they were cold, not refrigerator cold, but cold. When I checked out I asked for a discount, she laughed at me and said ’we don’t do that here’. Customer service and comfort, not a strong point. Would never stay here again with that kind of response.

La cosa più bella oltre all’ottima posizione, è la ragazza alla reception ! Si chiama Andrea , molto gentile e cordiale . Forse un po’ meglio la pulizia soprattutto in bagno e di mettere bagnoschiuma. Non ho visto ascensori quindi mon so se adatto a disabili o donne con passeggino