I can't say enough good things about this hotel and the people who work there. I've been running photography and travel tours around the world (32 countries) for 20 years. Most of the places I've stayed, I can barely remember. But a few have marked me. This place will always have a warm place in my heart -- mostly because of the staff but also some of their amenities. For starters, most rooms have fireplaces and they put a hot water bottle in your bed sheets on cold nights. If you're going in March/April like we did, this was an amazingly-welcomed treat. Then, there's the food. Breakfast is the most abundant display of fresh food you can imagine -- fresh, sliced fruit, breads of at least 3 varieties, homemade yogurt (soooo good), eggs, fresh coffee -- al served in a cozy little room by a roaring fireplace (again, a blessing when it's cold). We left Marrakech and traveled throughout Morocco staying in at least 4 other properties then returning here for our last night and my what a stark contrast other places are to this one. Other riads look good on Instagram (and it's true they're beautiful) but they lack a sense of warmth, charm and hospitality. When we returned to this one on our final night (after 5 days of traveling elsewhere) I felt like we were returning to a real home. I couldn't wait to crawl into my warm bed sheets again, shower in my great shower, wash my hair with their shampoo, find my way through the labyrinth of stairs and come down in the morning to warm smiles and hugs from the staff. We also did hammams here and it was PERFECT. I wanted one every day (though I know they're not best done every day). The massage afterwards is a must as well. Two things to note: If you have trouble with stairs, it's best to notify them when booking to ensure you get a room close to the entrance. You don't have to carry your bags up the stairs or anything like that. It's just that the rooms are a labyrinth inside -- sometimes up and then down stairs to get to your room which I think leads to the charm but I could see someone with bad knees preferring a closer room and it is possible to request that if you tell them in advance. And two, the riad runs a bit cold. This is likely AMAZING in the warmer months. I can imagine this might be the only place you want to be during that time and I quite enjoyed it during these colder months too because then they light all the fires and warm your bed sheets which helped me sleep like a baby. Just noting it here in case you're traveling during a warm month and you wonder if it'd be good and I think: yes because it runs a bit cooler than other places which I imagine is a good thing.
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