Sleep Inn & Suites Marshall

Wow! The staff is so kind and really exceeded our expectations. Comfortable stay, you can’t go wrong! Adjoining rooms are so helpful when traveling with a large family! This hotel is great with special needs kids - thank you to the staff for a wonderful stay!

We stayed in the hotel in June 2022. It was a bad experience. We had a number of rooms at the hotel due to a wedding in the area. I am still shocked at some of the service. The rooms are a good size. The rooms are cold and it is difficult to get the air conditioning to cycle at the proper temperature. The carpet in the room had a crunchy texture as if it hasn't been cleaned in some time. The walls between the rooms are not sound proofed. We could hear the people in the adjoining room speaking in their normal tone. The bathroom was marginally cleaned. The fitness center is of poor quality. The whirlpool is very nice though. The breakfast was of very poor quality. The most unbelievable part of the stay was when my parents received two phone calls from outside the hotel at 1:00 a.m. and 3:00 a.m. wanting to make reservations. When my mother told the front desk about this the next morning, the front desk clerk asked her to take the name and number of the person calling so they could return the call. UNBELIEVABLE!!!!! They need to get their phone system fixed not to allow this to occur. I am still shaking my head at that. Another unbelievable aspect is that they charge $1.50 per night if you use the safe in your room. That was another new one on me. I spend many nights traveling and this is the only hotel where I would have been charged a $1.50 if I used the safe. I requested that $1.50 be refunded. Regardless, what a goofy charge. My recommendation is try another hotel in Marshall. This hotel isn't worth the money.

Great service and friendly staff ,comfy beds ,very good Breakfast lots of choices. very clean large room. Pool with hot tub and exercise room. We had a wonderful stay very affordable. We would stay there again.