We corresponded by email with Bette about our reservation and stay at Cenbbio Hotel. She responded promptly and in English. Our shuttle car arrived within a few minutes of our phoning from the parking garage Francesco, the driver was very efficient and helpful. We did have to walk down a good number of flights of steps with our luggage. Francesco helped with our bags and went at our pace which made it easier. The hike was well worth it because the hotel and the view are SPECTACULAR. Ivana at reception gave us a very warm welcome. The rooms were unique- beautiful 'caves' with modern amenities and elegant furnishings. The complimentary breakfast was great- pastries, fruits, cured meats, wonderful cheeses and eggs cooked to order. All of the staff greeted us warmly. Mario, the manager was particularly good conversation. He spoke with us in English and Italian. We would love to return to Matera and Cenobbio Hotel!
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