Yumotoya

很好的店員 他們很樂意提供幫助 協助致電及看看巴士時間 又有三個大浴場 十分好的浴室及食物一流 懷石料理第一 友善的員工 時刻關心你

We chose Yumotoya because it was much less expensive than many other ryokan in the Matsumoto area and we were traveling on a budget. So it didn't come as a big surprise that the building is a bit dated and could use a coat of paint and some new carpet. Our room safe didn't work; neither did the fridge. The air conditioner was adequate to cool the room we slept in, but didn't extend to the outer room or the bathroom. The tea in the room was self-service, though the water in the carafe was fresh and hot. That said, it was still a really nice experience. The onsen are sparkling clean and the outside one offers a nice view over the city. The staff speaks limited English, but they were helpful in trying to fix our room safe, helping tie my yukata, even escorting us to the bus stop in the morning. The dinner was just wonderful. In fact, that meal definitely brought my rating up to four stars. Our server was delightful and each course was delicious. Arrive at dinner hungry, because there were at least 10 courses (I lost count), including a lovely selection of tiny appetizers. Breakfast was also generous and beautifully prepared. Overall, it's not the height of luxury that you find at some ryokan, but the food was as good as any I've had in Japan.

The food was good and the hot baths were surprisingly large. The location is not great if you are interested in sightseeing the city, but it's good for hiking or trips to the mountain. The rooms were slightly old, but with standard japanese hospitality; exactly what you need.