Hotel Minerva Palace

First and foremost, the location of Hotel Minerva Palace in Montecatini, Italy is perfect! Just a short walk to fabulous restaurants and shopping. This hotel is charming and the attention given to us by the staff was above and beyond. In particular, we must mention Francesco who was so friendly and informative. Francesco provided us with 2 excellent recommendations for dinner during our five day stay here and they were absolutely fabulous! When you travel, at least we find, feeling welcomed and having staff who provide you with exceptional service is very important. We highly recommend a stay at Hotel Minerva Palace while staying in Montecatini! Ellen and J Cunniff Boca Raton, FL

Hotel Minerva Palace, Montecatini, Italy - WOW! I have been to Italy several times in different locations - Milan, Torino, Naples etc. This was my first trip to Montecatini and Cinque Terre. Our Hotel was HOTEL MINERVA PALACE, Montecatini. This hotel is a GEM - quiet, clean and located in the middle of town and close to everything, walking mostly. This hotel also has a large parking lot, available on a first come basis. Upon arrival, we parked on the street overnight and was given a parking spot next morning. We were warmly greeted at the front desk by wonderful staff. The reception area was a treat for its decor and cleanliness, most welcoming. The staff were very polite and our check-in smooth. This hotel was perfect, it had two elevators to help with our luggage etc. Our room was clean and elegant with all the comforts like home. We had breakfast (included) daily in the dining room, very elaborate - all coffees, teas, fruits, croissants, pastries (baked on premise), yogurt, ham, cheese, bread for toasting etc. Lunch and dinner is also provided with reservation ( very delicious meals and price friendly). To me, the convenience, home made-food and hospitality was worth ALL. The room-cleaning staff made our room daily. We were able to travel conveniently by train to Cinque Terre, Florence, Pisa etc train station was less that 5 minutes walk from hotel. There were many beautiful shops, pharmacies, boutiques, restaurants etc in the neighborhood. Of course, I had to be close to some of the best pizzas and Risotto. It is important for me to acknowledge all the staff - especially Franco and Mariano, whose names are easy for me to remember and their staff at Hotel Minerva Palace, Montecatini, Italy for the most memorable and enjoyable stay at their hotel. I recommend Hotel Minerva Palace to families, also. During our stay, we made friends with many guests from Austria, USA and other countries. Thank you, Minerva Palace Hotel for a wonderful and loving experience and memory.

My first impression of this hotel was not 5 Star. Parking was difficult as they only had a few spots to offer. However, we were greeting by an amazing front desk staff who went above and a beyond at every opportunity. The hotel was in a great area of the city. Rooms are a bit worn, but comfortable. Walls are a bit thin, but we covered our noisy neighbor's television with a white noise app. Aside from the parking issue, I would not hesitate to stay here again. It would be great if they could find a way to offer more parking. Kudos to Anna, Antonio, Marco and the young lady at the front desk whose name I did not catch. You guys are the BEST!!

Wonderful staff but a loud band playing at another hotel til mid night… so far… absolutely loud, Loud , loud…and annoying… can be heard for miles around and nothing is done about it…… you won’t sleep…. Even with ear plus so e prepared. Not impressed!! I called the desk and they will Do nothing about it Try to appease you. This is not a vacation…. It is torture from a horrible band.

The hotel is in a great location, close to restaurants, bars and shops. The food in the hotel restaurant is good, and the bar service is great. The rooms are decorated from the 1970s decor and I think thats how old the beds are. The beds were the worst I have ever slept on! The hotel has very friendly staff.

The pillows are old and stiff and need replacement. The hotel is kept very clean. It's in a very convenient part of town but it is marred by excessive street noise, especially on weekends. Could not tell if it was other guests or people outside on the street. Would have given it one more star if the noise level and pillows were better. Breakfasts were tasty!

The hotel is centrally located in Montecatini Terme. It is very old and very worn. Rooms were functional and clean. Service was ok. Breakfast was just ok. Mattresses were very hard. This is not a place I would likely stay again or recommend to a friend or family member to stay. It is one of the lowest quality hotels I have stayed in.