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Avis vérifiés
Emplacement9.0
Commodités8.9
Service9.3
Propreté9.2
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Toutes les évaluations(1346)
Évaluations positives(1301)
Évaluations avec photos/ vidéo(197)
Chambres de qualité(282)
Personnel d'accueil amical(163)
Parking pratique(89)
Déplacements aisés(55)
Petit déjeuner délicieux(33)
Idéal pour les voyages d'affaires(32)
À proximité de la zone touristique(26)
Déjà plusieurs séjours(11)
Évaluations négatives(45)
JOSHUA HALEY
Séjour au sept. 2024
En couple
6 évaluation
6.5/10
Publiée le 15 oct. 2024
Small room and construction was happening nearby. The location is not near major shopping areas, but the staff were friendly. Halls smelled of smoke too.
Traduire
Réponse de l'établissement: I'm very sorry for the bad experience you had! The hotel also offers a deluxe room of 36 square meters and a family room of 42 square meters for selection. You can call the front desk in advance for your next visit, and we will recommend a more suitable room type based on your needs, so that you can feel the warmth of home during your stay at the Gu Nandu Bridge Hotel. If you did not receive a full score evaluation, it indicates that we still need to improve. We will continue to work hard to create a perfect experience for our guests. Looking forward to your next visit! Wishing you smooth work and happy life!
Uncle Pat
Séjour au sept. 2023
Affaires
20 évaluation
6.0/10
Publiée le 5 oct. 2023
This location was not suitable for me. It was very far from my desired location and the hotel is in the middle of a construction site. So it is very noisy from early in the morning to late at night. Room was spacious, clean. Just be careful of using the toilet as it will spray boiling water on your *******. Unpleasant surprise. I didn't bother with the Chinese breakfast. It never satisfies me.
Traduire
Réponse de l'établissement: I'm really sorry for not being able to give you a satisfactory stay. Regarding the construction problem, which belongs to municipal engineering, and regarding the noise problem, we have also complained and communicated many times, but we have not been satisfactorily resolved. The smart flushing toilet has also been a highlight of the hotel, which may not bring you a comfortable experience due to life differences. Finally, I wish you a happy life!
Invité
Séjour au août 2023
Affaires
1 évaluation
5.0/10
Publiée le 11 sept. 2023
Hotel initially gave a different small size room than what we booked on TRIP.COM and then changed our room the second day. So we should be refunded for the 1st day. Am also awaiting the deposit amount paid by us on TRIP.COM for the booking.
Traduire
Réponse de l'établissement: Dear guests, hello! Thank you for choosing to stay at Gu Nan Du Bridge Hotel. The room you stayed in that day was the one you chose on Ctrip. The next day the hotel upgraded the original room type. I hope you can understand.
gthatguy1
Séjour au janv. 2023
En couple
13 évaluation
9.5/10
Extraordinaire
Publiée le 27 fév. 2023
Amazing place. Shout out to the amazing front desk ladies who helped us, overall it was a good lovely place.
Traduire
Réponse de l'établissement: Distinguished guests: Hello! Thank you very much for choosing Gunandu Bridge Hotel. Thank you for your recognition of our hotel, we will continue to work hard, looking forward to your visit again!
ReneilweKopane
Séjour au déc. 2022
En couple
4 évaluation
9.5/10
Extraordinaire
Publiée le 28 janv. 2023
The hotel was at a good location near a bus station station. The service was great, the best we have received so far. The receptionist was very professional and friendly. Food delivery was smooth too. I wish their tea came with sugar and spoons. Overall, it’s a great place. Great modern toilet.
Traduire
6/7
Réponse de l'établissement: Dear guests: Hello! Thank you for your love of the hotel, and thank you for your high praise of the hotel and its staff. As for your suggestion of tea with sugar and spoon, we will feedback to relevant departments and timely improve it. Let each guest can feel the warmth and cozy home. Hope to bring you a more perfect check-in experience next time! Look forward to your visit again, I wish you a happy life!
Abiola
Séjour au mars 2024
Affaires
5 évaluation
9.0/10
Excellent
Publiée le 13 avr. 2024
Excellent value for money
Traduire
Réponse de l'établissement: 非常感謝您的五分好評!從您步入酒店的那一刻開始您就是我們的家人,我們希望用自己的貼心給您家人般得照料,古南都大橋飯店就是您在南京温暖的家。常回家看看哦!期待您的下次光臨!
Invité
Séjour au avr. 2023
Affaires
43 évaluation
9.0/10
Excellent
Publiée le 29 juill. 2023
Excellent
Traduire
Réponse de l'établissement: 尊敬的賓客,您好!非常感謝您對我們酒店一如既往的支持與認可,作為南京古南都旗下的一家商務型酒店,我們會秉承古南都優越品質,不斷進取,一定讓每位入住客人有賓至如歸感。衷心期待您的再次光臨!
Réponse de l'établissement: 非常抱歉給您帶來不佳體驗,請允許我們向您致以誠摯的歉意。我們非常重視您的反饋並認真查看內容對照自省,您反饋的事項我們已針對性一一處理,關於礦泉水服務人員的態度以及服務內容的未落實是不可容忍的,我們已作出當事人員考核並將強化要求,客房免費配備2瓶水/天,另外可最多再贈送2瓶水/天。就其他內容也想借助平台作出反饋:1)酒店洗手枱下水的按鈕在水龍頭的後方有提桿,可能比較隱蔽,感謝您的提醒,我們將考慮是否增加提示;2)酒店空調可以自行控制風速,不知是否是風速大了帶動的聲響,我們已對房間落實了維護;3)酒店餐廳有正大門也有內部通道設立在三樓,從酒店三樓可直接前往餐廳,非常抱歉沒有提示清楚給您造成誤會。4)房間是為您升級了酒店最高樓層8樓的行政雙床房,相比您預訂的精緻雙床,提高了2個等級,樓層高的同時面積大8㎡。不過如果您不滿意,我們的服務宗旨是服務至客人滿意為止,可以為您調換房間。尊敬的賓客,很慚愧此次給您如此不佳體驗,是我們觀察欠缺未能及時做好彌補。非常理解您的心情,我們也已對所涉及設施、崗點作出系列調整要求,您的反饋是為了讓我們做的更好。事後已再次和您通話聯繫,也已取得您的諒解,真心期待能夠再次為您服務,也希望您能給予機會見證我們的改變和提升。我們真誠期待您的再次光臨!