Nelly Soriano Bonilla
12 juin 2024
Pros
Great swinnung area, nice beach, nice amenities in the pool area
Cons
Broken shower, shower door missing, clogged drain in toilet, cockroach in dessert fridge, slow assistance during buffet breakfast, long queue during mealtimes, mediocre food for a buffet breakfast, flies in the dining area, not functioning AC in the dining hall.
Overall, not really worth it for the price considering I paid almost 7k per night. It was a great stay before but now the neglect on the maintenance of its facilities is really evident and workers are understaffed and overworked, thus, the poor service provided. Managers are not present to maintain orderliness in the area and you can hear a lot of complaints from guests. It was once a great place to stay for a night with a family that is why I keep coming back but now its different.
Traduire