The Beach Apartments

Very nice staff !

Being fully self contained apartments ,they are ideal for families ,especially suited to those people who live in the Colombo region ,it is easy to get too for a weekend away, or short holiday ,located right on the beach!great sunsets right from your balcony!would stay again if l ever needed to visit that area again.

酒店就在海邊，是酒店式公寓，設施一般，但衞生還不錯，初來乍到，比預計的好很多。定了雙房，有兩個很大的房間和一個客廳，而且每個房間都有一個衞生間，適合兩家人或者帶父母，互相不打擾。整體感覺不錯。

Stayed at the beach apartments for two nights after arriving early morning. The security let us in and gave us the room key. They left toothbrush, toothpaste and water at our room. It was clean, with a great view from the balcony in the forth floor. The pool area was good, but the beach isn’t a place for swimming. We found two good restaurants just outside of the hotel (Zen and Queens). The staff was wonderfully nice and helpful!

Clean. Friendly staff. Trying to help u however they can. Always smiling behind reception desk Daphnie. And a manager that can be reached 24 hours Nasmeer. And most of all a breath taking view. Was nice staying at the apartment. Hope to comeback soon

We booked two weeks based on reviews and photos and should have checked more closely as none of those were recent. The photos are from 2017. Where do I start, well in my humble opinion accommodation needs to fulfil some basics, namely cleanliness, service, maintenance, value for money. So let's look at this. Cleanliness is frankly appalling, our room was cleaned only after we insisted on day 5 and then only again when we asked but no towel change on either occasion. We are sure the room was full of mosquitos as we are covered in bites. The bedroom had ants and a visiting lizard. It all needed a thorough clean. The pool toilets are a disgrace and if management have looked at them in the last 5 years they have done nothing and certainly not cleaned them there isn't even a door! The pool loungers are filthy and literally have not been cleaned for a considerable time either plus there is not enough for the number of guests and they are very uncomfortable with only one position and no recline close to the worst I've ever sat on. 1/10 Service The restaurant is closed as is the bar and if you want to talk to anyone you have to be quick as reception is not manned for any length of time. The small amount of staff there are helpful though.Difficult to score service when they are not present 1/10 Maintenance The whole site has clearly had no maintenance or attention for several years even basic things. The reception toilet door lock is broken the pool toilets doesn't even have a door the communal areas are dirty flaking paint and dirt everywhere all in all very disappointed on what would have been a lovely spec previously but sadly those days are gone. Then there is the noise and bedrooms, we were on the back of the propert in a suite and the church rang it's bells every morning at 5am loudly enough and long enough to wake us every morning, they also broadcast their service over loudspeakers. The black out blinds don't black out anything and the locals use the side alley as a play area letting off fireworks at all hours when I say we got no sleep it was so bad we left and booked into another hotel after 5 days and when we came back guess what they still hadn't cleaned it. Summary No sleep, dirty rooms, biten to death, rubbish loungers.

Worst/Pathetic/Dreadfull/Disgusting Experience. Had gone with family for celebrating a very beautiful occasion but turned out to be our worst nightmare.Not just the experience of going through such a worst customer service specially at the front desk but also not giving back the money despite cancelling our stay immediately after going through this horrible experience. Dreadful, Mattress terrible, Towels/ bedding seen much better days and not sure when it was cleaned, rusty dirty bins. It was smelling, flies everywhere.Cigarette butts in all places,No hot water.Duvet was broken and smelly. Sincere advice to those who would like to take a chance by making a booking as you are not just going to loose the money but also going to carry the memory of the pathetic, unmaintained, disrespectful, worst, ill mannered experience from the hotel staff. Also i wish these hotel staff can be taught how to behave with women specially as we are paying the money to have a pleasant stay there.So give respect and take respect.You are not doing a charity fraudsters. Attaching pics for reference.

One of the worst places to stay. Poor customer service, horrible rooms and unprofessional behavior. They tell you adjust with the worst standards and collect 100% money in cash upfront. Pls don't do direct booking. The Manager tries to tell you do direct booking and not through any sites so they can cheat the customers. We will make sure that we take action against such poor standards of rooms and apartments that are provided after they collect USD 400. When we complain, they say that wait till 2.00 PM and that too with no assurance that the quality of the room will be up to the mark. Please do not do direct bookings. We plan to upload these pics on every platform so that these guys are not cheating customers after collecting cash and then saying no refund. So we checked out and have not yet got any money back. Pics are enclosed here. More pics to soon follow. PLS DO NOT CHECK IN HERE!!!!!! THEY ARE DUPING CLIENTS WITH INCORRECT PICS ON ALL SITES!

Stayed in 2 bed apartment with wife and children. Room was pleasant enough but felt like it needed a good clean. Also it lacked basic kitchen equipment and the staff always seemed baffled when it was requested. Fridge also didn’t work properly. The reason people choose this kind of accommodation over a hotel is because they plan to self cater etc. Very nice pool area and nice views over the beach. Probably one of the best options in Negombo if the price is reasonable. However, biggest issue is the 5am kick off for the church next door with the tiniest speakers turned up to the maximum!