Fairfield Inn & Suites Pittsburgh New Stanton

位置不錯，停車位足夠

連鎖酒店值得推薦。

We arrived at hotel and everything seemed ok until we got to our room. First we paid for a bigger room with two tv’s but they didn’t work and one had no remote. Went down to front desk and maintenance guy came who could not speak English. He had to use his phone to communicate. He couldn’t get the tv’s fixed. Went to front desk again. Found out they had tv box issues and said it could take hours to fix. Maybe. Went back to room and saw refrigerator wasn’t cold. Went down to front desk again was told to turn up the temperature on refrigerator. Went back to room kneeled down on carpet and it was soaking wet. Went back to front desk and was told maintenance would be back. Same guy came in and pulled refrigerator out like he was mad. He put refrigerator on his shoulder and said something in his language and I opened the door for him and he left. I went down to front desk again and asked about a replacement refrigerator and the wet carpet. The guy at front desk said he didn’t have a refrigerator and he would put down some towels on wet carpet and would bring a fan. It was already around 8:00 pm and I didn’t even tell him the a/c wasn’t very cold in room. I asked what he was going to do to remedy the situation and he said …. Really nothing. I had enough. I told him we were checking out and I wanted a refund on my room but he said he could do nothing because it went through ******* booking. We left and booked across the street for our stay… for a funeral we had to go to tomorrow.

I do not write reviews often but let me tell you, this room and property were so exceptionally clean. I travel the interstates every 6 weeks and stay at many properties. I always bring my own bedding bcuz hotels gross me out. I noted that although it’s an older property it was immaculate. Details matter!!!!

Staff tried to double charge us. Then was rude and adamant that this was their “policy”. They wouldn’t refund us the room. So we had to stay. But it was a fight to not get charged double. The manager finally came down and blamed it on their new system. Which ok fine, but I still wasn’t paying double for a room. We will never use this hotel again.

Microwave in the room didn’t work. There were ants in the room. Booked a room and indicated we needed a portable crib, and called to confirm there would be a crib in the room and there wasn’t. When I asked for one, they handed me one from a storage room that was just sitting in the ground not covered. The body wash in the shower was empty, which I did t know until I was in the shower.

The hotel filled the need of a brief stop for sleep. The breakfast room had an odor that was not pleasant. The breakfast wasn’t very tasty and the coffee tasted water down. The room was adequate.

This place is the furthest thing from a Marriott property that I've ever experienced. Its disgustingly dirty. My shoes literally stuck to the carpet when I walked. Don't recommend. At all.

The TV didn’t work all night, staff couldn’t fix it. She just blew us off and never came back. There were also a significant number of barking dogs down the hall from us that we then couldn’t tune out. Super obnoxious, the manager lady heard them when she came up but didn’t do anything.